Zoe Stewart

Glasgow City Council based in St Cuthbert's Primary School.

• Knowledge and understanding of digital operating systems within GCC, Seemis click and go, Pecos, Parent Pay, Parents Portal, Group-call & Teacher Booker.
• Contributed towards a positive work environment by assisting colleagues as needed during busy periods or absences due to illness or holidays.
• Ensured confidentiality of sensitive information adhering strictly to data protection policies.
• Improved office efficiency by maintaining and organising physical and digital files.
• Ensured accurate record keeping with diligent data entry.
• Processed new clerical requests and followed up to ensure timely completion and complete satisfaction with results.
• Responded to telephone enquiries from parents in a timely manner.

• Directed a team of 5 administrative professionals to meet team needs in fast-paced environment.
• Staff management
• Account billing and collections, audit reporting.
• Saved costs by soliciting vendor quotes to ensure optimal material purchase pricing
• Improved operational efficiencies, managing work requests, new orders, pricing and changes while coordinating logistics to verify delivery dates.
• Elevated productivity initiatives and managed presidential calendar, including coordinating itinerary and scheduling appointments.
• Handled supply purchases and inventory management for office operations and equipment maintenance.
• Wrote professional business correspondence.
• Oversaw office financial management, including payroll administration.
• Liaised directly with customers to meet needs and maintain satisfaction.
• Automated office operations, managing client correspondence, payment scheduling, record tracking and data communications.
• Managed office inventory by maintaining documentation of stock.
• Maintained impeccable office organisation to support efficiency.
• Organised software licences and handled all system updates.
• Updated employee records.
• Coordinated office activities and operations to secure efficiency and compliance with company policies.
• Trained employees on best practices and protocol while managing teams to ensure optimal productivity.
• Implemented physical and digital filing systems, keeping records well-organised and easily retrievable by team member

• Administrating medication, food preparation, ordering repeat medicine, household finances, planning daily activities, advocacy, while ensuring he was always safe & secure.
• Accompanied to appointments, events and other activities and outings providing safety and support.
• Promoted independence and dignity through washing and dressing.
• Provided clean, hygienic environment by performing daily household cleaning.
• Held high regard while carrying out sensitive duties, such as showering and dressing.