ASIA BI
Birmingham
Summary
Highly motivated professional with a proven track record of delivering high-quality outcomes in fast-paced environments. Structured and proactive problem-solver focused on accuracy, efficiency, and continuous improvement. Strong organizational skills ensure tasks are completed to a high standard with meticulous attention to detail. Effective communicator at all levels, adept at managing competing priorities and making sound decisions under pressure.
Overview
3
3
years of professional experience
1
1
Certification
Work history
Clerical assistant
BAL Visa & Immigration Ltd
2025.05 - 2026.05
- Supported team productivity for successful project completion by managing schedules and appointments.
- Improved office efficiency by maintaining and organising physical and digital files.
- Provided reception cover, responded to telephone inquiries professionally and courteously.
- Performed photocopying and document scanning duties, ensured availability of necessary paperwork at all times.
- Streamlined administrative processes, ensured a well-organised workspace.
- Processed client invoices, monitored payments, and coordinated appointment scheduling.
- Organised and maintained filing systems for accessibility and orderliness.
- Maintained detailed administration and office procedures to improve accuracy and efficiency.
- Automated office operations, managed client correspondence and supervised data communications.
- Worked with colleagues to streamline administrative processes and improve workflow.
- Answered approximately 200+ incoming calls and emails per day, responding to clients and relaying messages to staff to ensure swift resolutions.
- Reviewed documents for staff to proofread for errors, correct formatting and verify factual information.
Administrator assistant
Jacobs Law Solicitors
2024.06 - 2025.02
- Carried out research tasks as assigned by superiors, aiding in strategic planning initiatives.
- Assisted in preparing financial reports, contributing to informed decision-making processes.
- Facilitated smooth communication for better team collaboration by managing e-mails and scheduling meetings.
- Handled confidential information with discretion, fostering a trustful work environment.
- Prepared correspondence letters for effective business communication amongst stakeholders.
- Ensured up-to-date records by regularly updating the database system.
- Handled incoming telephone calls professionally whilst providing accurate information.
- Created databases and spreadsheets to improve inventory management and reporting accuracy.
- Ran reception areas by greeting visitors and responding to telephone and in-person requests for information.
- Cultivated relationships with high-volume suppliers to drive beneficial business deals.
- Processed new customer orders, coordinated related documentation and adjusted account balances.
- Reviewed documents for staff to proofread for errors, correct formatting and verify factual information.
Receptionist
Jacobs Real Estate
2023.10 - 2024.05
- Handled appointment scheduling to ensure smooth daily operations.
- Directed visitors and clients to appropriate staff, ensuring efficient service delivery.
- Served as the initial point of contact for guests; providing warm greetings and helpful assistance upon arrival.
- Facilitated prompt issue resolution through careful tracking of complaints until they were fully addressed.
- Assisted with administrative tasks, improving overall functionality of the office.
- Managed phone calls, resulting in effective communication flow within the company.
- Completed data entry tasks whilst adhering to strict deadlines.
- Answered and helped resolve enquiries from clients, vendors and general public.
- Collected and distributed incoming mail, employing strict confidentiality throughout.
- Managed calendars, strategically scheduling appointments to maximise availability.
- Received payments for consultations and updated balances in computer.
Sales assistant
Aldi
2023.05 - 2023.09
- Managed till operations smoothly, reducing waiting time for customers.
- Demonstrated products effectively leading to increased sales conversions.
- Processed returned or exchanged items and provided refunds to customers.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
Education
A-Levels - Psychology, Biology, Chemistry
Handsworth Wood Girls Acadmey
LLB - Law
Birmingham City University
GCSEs - GCSE
Handsworth Wood Girls’ Academy
Skills
Multitasking proficiency
Organisational efficiency
Work prioritisation
Microsoft office suite proficiency
Proactive communication
Data Entry and Organisation
Invoicing and billing
Confidentiality handling
Certification
Ashurst- Building your Personal Brand Simulation
Clifford Chance- Ready, Set, Law Job Simulation
References
References available upon request.
EXTRACURRICULARS
- Completed the Clifford Chance “Ready, Set, Law” programme, developing a stronger understanding of law, legal reasoning, and how law firms advise corporate clients in practice.
- Participated in the Ashurst "Building Your Personal Brand" Job Simulation, gaining insight into professional legal environments, and the importance of analytical thinking, attention to detail, and solutions.
- Took part in the Anthony Collins Debating Competition, strengthening my understanding of argument construction, negotiation, and mediation principles, key skills used in dispute resolution and litigation practice.
- Active member of the University Law Society, regularly engaging in structured debates across law, science, and broader societal issues, developing confidence in public speaking, critical thinking, and legal analysis.
- Engaged in the university Hatchery Programme, gaining practical exposure to business fundamentals including cash flow, pricing strategy, and commercial decision-making, improving my understanding of the business context in which legal advice is delivered.
- Learned about intellectual property law and innovation frameworks, including insights delivered by Debbie Evans (UK Intellectual Property Office), strengthening awareness of legal protection of ideas, brands, and commercial assets.
Additional info
- Enthusiastic cook and active gym member focused on health and fitness
- Full UK driving licence
- Able to travel for work
Timeline
Clerical assistant
BAL Visa & Immigration Ltd
2025.05 - 2026.05
Administrator assistant
Jacobs Law Solicitors
2024.06 - 2025.02
Receptionist
Jacobs Real Estate
2023.10 - 2024.05
Sales assistant
Aldi
2023.05 - 2023.09
A-Levels - Psychology, Biology, Chemistry
Handsworth Wood Girls Acadmey
LLB - Law
Birmingham City University
GCSEs - GCSE
Handsworth Wood Girls’ Academy