Summary
Overview
Work history
Education
Skills
Affiliations
Languages
Timeline
Generic

Bailey Gilbert

Bridgwater,Somerset

Summary

Dedicated professional with expertise in tactfully handling difficult customers and maintaining a positive attitude in high-pressure environments. Demonstrates exceptional professionalism and etiquette, ensuring seamless food running and efficient table clearing. Committed to enhancing customer satisfaction through patience, tolerance, and proficiency in table cleaning.

Overview

2
2
years of professional experience

Work history

Front of house team member

Greene King PLC
Bridgwater, Somerset
09.2025 - Current
  • Cooperated closely with other team members to meet and exceed guests' expectations.
  • Assisted guests with queries or requests for optimal guest experience.
  • Enhanced guest experience with a friendly and helpful attitude.
  • Delivered consistent professional service whilst handling multiple tasks simultaneously.
  • Checked guest satisfaction regularly, addressing any issues promptly.
  • Cleaned and set tables quickly after customers left to maximise restaurant capacity.
  • Facilitated positive dining experiences by providing excellent customer service.
  • Adapted swiftly to changing situations for uninterrupted service quality.
  • Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
  • Polished glasses and cutlery to pristine standards.
  • Kept tables clear of used crockery, glassware and cutlery.
  • Prepared tables for guests and reset tables between customers.

PE teacher

Somerset Bridge Primary School
Bridgwater, Somerset
05.2024 - 05.2024

Worked as an assistant PE teacher at Somerset Bridge as part of my secondary education work experience for a week. I assisted both inside the classroom and on the sports field, helping mark papers and other activities during non-practical lessons. I also created positive relationships with both teachers and students during my time at the school.

  • Implemented rules of conduct to maintain good student behaviour.
  • Delivered interactive and fun-filled sessions to foster a love for physical activities amongst students.
  • Collaborated with other teachers to integrate physical education into other subjects, promoting holistic learning.
  • Planned fun, effective physical education lessons to enhance learning experience.

Education

A-Levels - Sports Coaching & Development

Bridgwater College
Bridgwater, Somerset
09.2025 -

GCSEs -

Chilton Trinity School
Bridgwater, Somerset
09.2020 - 06.2025

Skills

  • Tactfulness with difficult customers
  • Professionalism and etiquette
  • Table cleaning proficiency
  • Patience and tolerance
  • Table clearing
  • Positive attitude
  • Food running

Affiliations

  • Football
  • Physical & Human Geography
  • Cycling
  • Gaming

Languages

English
Native
Spanish
Beginner

Timeline

Front of house team member

Greene King PLC
09.2025 - Current

A-Levels - Sports Coaching & Development

Bridgwater College
09.2025 -

PE teacher

Somerset Bridge Primary School
05.2024 - 05.2024

GCSEs -

Chilton Trinity School
09.2020 - 06.2025
Bailey Gilbert