Promoted excellent service to customers, successfully increasing referrals and walk-in business.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
Used cash registers and credit card machines to cash out customers.
Property Rentals and Management
Director/ Self employed
01.2016 - 01.2020
Developed a creative and innovative approach to partnership working with a wide range of people to drive and develop links and business opportunities.
Maintained rentals by marketing and filling vacancies, negotiating and enforcing leases.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Used coordination and planning skills to achieve results according to schedule.
Verified income, assets and expenses and completed file tracking sheet for each applicant.
Maintained original leases and renewal documents in digital and hardcopy.
Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Office Administrative Assistant
H&M
05.2011 - 12.2015
Maintained positive customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.