Stephanie Woods
Bexley
Summary
Enthusiastic and friendly professional with a strong background in customer service and guest relations. Known for creating positive experiences through clear communication, effective problem-solving, and an optimistic attitude. Skilled in cash handling, POS systems, and till operations, ensuring accurate and efficient financial transactions. Experienced in bar work, alcohol service, and food service, with a proven ability to multitask and collaborate effectively as part of a team in fast-paced environments. Committed to maintaining the highest standards of health, safety, and hygiene while bringing energy, positivity, and reliability to every role.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Waitress
Pizza Express
Bexleyheath
04.2025 - Current
- Welcomed and seated guests, managed reservations, and ensured a positive dining experience.
- Took accurate food and drink orders, demonstrating strong menu knowledge including allergens and promotions.
- Served meals, drinks, and desserts efficiently while maintaining high presentation standards.
- Handled cash and card transactions, including bill splitting and balancing payments.
- Prepared alcoholic beverages and worked collaboratively with kitchen and bar staff to deliver smooth service.
- Completed cleaning, restocking, and closing duties to maintain restaurant readiness.
- Enhanced guest satisfaction through attentive and prompt service.
- Optimised workflow in busy periods through successful coordination with the kitchen staff.
Admin Assistant
Stanford Resourcing Ltd
Bishopsgate
09.2024 - 08.2025
- Manage company expenses with accuracy, ensuring reliable financial record-keeping.
- Perform administrative tasks such as filing and data organisation with strong attention to detail.
- Use Microsoft Excel regularly to handle financial data and improve processes.
- Act as the main point of contact for external companies, building professional relationships.
- Developed a well-rounded skill set combining organisation, problem-solving, and clear communication.
- Facilitated internal communication.
Waitress
High Road Social
Greenwich
06.2024 - 09.2024
- Delivered excellent customer service in a high-end dining environment.
- Learned a complex menu quickly and communicated effectively with guests.
- Gained hands-on experience with POS systems, order taking, and cash handling.
- Enhanced teamwork, multitasking, and time management in a busy restaurant setting.
Waitress
Hilton Doubletree North
Bristol
10.2023 - 03.2024
- Delivered outstanding service by promptly addressing guest needs.
- Worked collaboratively with colleagues across kitchen and front-of-house.
- Balanced demanding shifts with academic commitments, showing strong time management.
- Completed training in health, safety, and food hygiene, maintaining strict standards.
Education
Higher Education Certificate - Sociology with Psychology
University of West England
09.2023 - 07.2024
A-levels - Religious Studies, Psychology, Drama
Chislehurst & Sidcup Grammar School
Bexley 09.2021 - 06.2023
GCSEs -
Chislehurst And Sidcup Grammar School
Bexley /2018 - /2021
Skills
- Food Handling & Service
- Alcohol Service & Bar Work
- Customer Service
- Guest Relations
- Teamwork
- Communication
- Multitasking
- Time Management
- Cash Handling
- POS Systems
- Health, Safety & Hygiene Compliance
Personal Information
- Date of birth: 11/02/2004
- Nationality: British
Certification
Heathrow Aviation Academy Cabin Crew Certificate, 2024
Full UK Driving Liscence
Timeline
Waitress
Pizza Express
04.2025 - Current
Admin Assistant
Stanford Resourcing Ltd
09.2024 - 08.2025
Waitress
High Road Social
06.2024 - 09.2024
Waitress
Hilton Doubletree North
10.2023 - 03.2024
Higher Education Certificate - Sociology with Psychology
University of West England
09.2023 - 07.2024
A-levels - Religious Studies, Psychology, Drama
Chislehurst & Sidcup Grammar School
09.2021 - 06.2023
GCSEs -
Chislehurst And Sidcup Grammar School
/2018 - /2021
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