Summary
Overview
Work history
Education
Skills
Websites
Personal Information
Certification
Timeline
Generic
Stephanie Woods

Stephanie Woods

Bexley

Summary

Enthusiastic and friendly professional with a strong background in customer service and guest relations. Known for creating positive experiences through clear communication, effective problem-solving, and an optimistic attitude. Skilled in cash handling, POS systems, and till operations, ensuring accurate and efficient financial transactions. Experienced in bar work, alcohol service, and food service, with a proven ability to multitask and collaborate effectively as part of a team in fast-paced environments. Committed to maintaining the highest standards of health, safety, and hygiene while bringing energy, positivity, and reliability to every role.

Overview

2
2
years of professional experience
3
3
years of post-secondary education
1
1
Certification

Work history

Waitress

Pizza Express
Bexleyheath
04.2025 - Current
  • Welcomed and seated guests, managed reservations, and ensured a positive dining experience.
  • Took accurate food and drink orders, demonstrating strong menu knowledge including allergens and promotions.
  • Served meals, drinks, and desserts efficiently while maintaining high presentation standards.
  • Handled cash and card transactions, including bill splitting and balancing payments.
  • Prepared alcoholic beverages and worked collaboratively with kitchen and bar staff to deliver smooth service.
  • Completed cleaning, restocking, and closing duties to maintain restaurant readiness.
  • Enhanced guest satisfaction through attentive and prompt service.
  • Optimised workflow in busy periods through successful coordination with the kitchen staff.

Admin Assistant

Stanford Resourcing Ltd
Bishopsgate
09.2024 - 08.2025
  • Manage company expenses with accuracy, ensuring reliable financial record-keeping.
  • Perform administrative tasks such as filing and data organisation with strong attention to detail.
  • Use Microsoft Excel regularly to handle financial data and improve processes.
  • Act as the main point of contact for external companies, building professional relationships.
  • Developed a well-rounded skill set combining organisation, problem-solving, and clear communication.
  • Facilitated internal communication.

Waitress

High Road Social
Greenwich
06.2024 - 09.2024
  • Delivered excellent customer service in a high-end dining environment.
  • Learned a complex menu quickly and communicated effectively with guests.
  • Gained hands-on experience with POS systems, order taking, and cash handling.
  • Enhanced teamwork, multitasking, and time management in a busy restaurant setting.

Waitress

Hilton Doubletree North
Bristol
10.2023 - 03.2024
  • Delivered outstanding service by promptly addressing guest needs.
  • Worked collaboratively with colleagues across kitchen and front-of-house.
  • Balanced demanding shifts with academic commitments, showing strong time management.
  • Completed training in health, safety, and food hygiene, maintaining strict standards.

Education

Higher Education Certificate - Sociology with Psychology

University of West England
09.2023 - 07.2024

A-levels - Religious Studies, Psychology, Drama

Chislehurst & Sidcup Grammar School
Bexley
09.2021 - 06.2023

GCSEs -

Chislehurst And Sidcup Grammar School
Bexley
/2018 - /2021

Skills

  • Food Handling & Service
  • Alcohol Service & Bar Work
  • Customer Service
  • Guest Relations
  • Teamwork
  • Communication
  • Multitasking
  • Time Management
  • Cash Handling
  • POS Systems
  • Health, Safety & Hygiene Compliance

Personal Information

  • Date of birth: 11/02/2004
  • Nationality: British

Certification

Heathrow Aviation Academy Cabin Crew Certificate, 2024

Full UK Driving Liscence

Timeline

Waitress

Pizza Express
04.2025 - Current

Admin Assistant

Stanford Resourcing Ltd
09.2024 - 08.2025

Waitress

High Road Social
06.2024 - 09.2024

Waitress

Hilton Doubletree North
10.2023 - 03.2024

Higher Education Certificate - Sociology with Psychology

University of West England
09.2023 - 07.2024

A-levels - Religious Studies, Psychology, Drama

Chislehurst & Sidcup Grammar School
09.2021 - 06.2023

GCSEs -

Chislehurst And Sidcup Grammar School
/2018 - /2021
Stephanie Woods