ava rockell
milton keynes,buckinghamshire
Summary
A 17 year old friendly and driven individual with strong communication and teamwork skills,able to grasp fast-paved environments and provide excellent customer service.I finished my my gcses in 2024 and then studied at mk college and studied health and social care for a year and now i go to the fashion retail academy for my second year of college to study fashion business and retail.Studying fashion business and retail has given me great motivation to apply my knowledge of how to attract customers,how retail works and how to market and promote products into the retail industry driving sales and with this i would also love to have a first hand experience of working in the fashion industry to help me succeed in my future career in fashion.
Overview
1
1
year of professional experience
Work history
Waitress assistant
The swann in.
milton keynes, buckinghamshire
12.2024 - Current
- Collaborated with team through communication to provide efficient service during peak and busy hours
- Enhanced dining experience through friendly interaction with customers making them feel welcomed
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Arranged tables and set up linens and silverware in preparation for guests.
- Translated customer requests clearly to kitchen staff to meet specific dietary needs and preferences.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Attended to customer's needs proactively for first-class waiting service.
- Demonstrated exceptional memory and communication skills for reliable and trusted service.
- Delivered checks, collected cash or credit card payments and provided receipt to customers.
- Received complaints and offered remedial action to help improve customer experiences.
- Followed health and hygiene standards when handling food and cleaning restaurants.
Teaching assistant in primary school
Middleton Primary School
Milton Keynes , Buckinghamshire
04.2025 - 07.2025
- Worked closely with teachers to implement engaging lessons which improved student participation.
- Prepared classrooms for daily activities and tidied up afterwards, keeping surroundings neat and presentable at all times.
- Facilitated group activities during lessons which promoted team-work amongst students.
- Incorporated technology into lessons improving children's ICT skills.
- Conducted regular reading sessions promoting literacy amongst young learners.
- Applied student assessment information to personalise support for students struggling with assignments.
- Monitored children in spaces between classes, keeping disruptions to minimum.
- Supported teachers in managing challenging student behaviour, conducting progress meetings to provide feedback and recommend appropriate action.
- Delivered additional learning support opportunities to small student groups, enabling improved academic confidence.
Education
A-Levels - Fashion business and retail Level 3
Fashion retail academy
london 09/2025 -
Skills
- Empathetic service
- Effective up-selling
- Restocking servers station
- Multitasking efficiency
What does this involve?
Fashion business and retail level 3 involves learning about different job roles,how the retail industry works,consumer needs and behaviour and the fundamentals of data analytics
Affiliations
- From age 4-16 i enjoyed many different types of dance such as street dance,lyrical and tap and most of my life I have also had a love for reading especially romance books.I love expressing myself through fashion and social media as have emailed my college some vlogs of my day in fashion college and fashion inspiring TikTok’s that are then uploaded onto their TikTok page
Timeline
Teaching assistant in primary school
Middleton Primary School
04.2025 - 07.2025
Waitress assistant
The swann in.
12.2024 - Current
A-Levels - Fashion business and retail Level 3
Fashion retail academy
09/2025 -