Assiyah Chiadmi
London,England
Summary
Driven professional with background in sales, customer service and operations management across diverse industries. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels. Seeking to leverage strong target achievement to progress within growing company. Motivated individual brings desire to gain work experience and learn from retail team. Eager to serve customers, keep shop tidy and sell goods. Comfortable in fast-paced environments and willing to take on challenging work.
Overview
1
1
year of professional experience
Work history
Retail sales assistant
M&S
Shepherds Bush, Hammersmith and Fulham
10.2023 - Current
- Updated product labelling and pricing to reflect discounts and offers.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Resolved customer complaints and process issues with proactive problem-solving skills.
Waitress assistant
Izgara
Finchley, Barnet
04.2023 - 09.2023
- Maintained strong knowledge of the cuisine and menu changes to competently advise allergies or diet limitations.
- Controlled high standards of cleanliness through all tasks. For example self hygiene (uniform, making sure I sustain a good image to represent the brand) as well as the cleanliness standard of the business
- Upheld excellent standards to create safe working environment complying with specific regulations and food safety standards.
- Increased average customer satisfaction rate through identifying and implementing strategies to improve customer experience.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
Personal assistant
J.S Couture
Baker street , City of London
10.2022 - 03.2023
- Checked and opened mail, enabling prompt response to correspondence, bills and invoices.
- Prepared meeting rooms and event spaces to achieve successful client engagements.
- Organised personal and professional calendars, supplying timely reminders of upcoming meetings and events.
- Took detailed, accurate meeting minutes, collating and promptly distributing to relevant staff for swift action.
Education
GCSEs, 5+ - History, Psychology, Maths, English, Science, Design and technology
Chiswick School
London 09/2017 - 05/2022
Business Administration Course - Business
First Rung Independent School
London 10/2022 - 06/2023
Skills
- Retail merchandising expertise
- Money handling
- Energetic self-starter
- Face-to-face selling
- Customer service oriented
- Outgoing and enthusiastic
- Confident communicator
- Superb time management
- Outstanding customer service
- Self-motivated
- Customer service
Languages
English
Native
Timeline
Retail sales assistant
M&S
10.2023 - Current
Waitress assistant
Izgara
04.2023 - 09.2023
Personal assistant
J.S Couture
10.2022 - 03.2023
GCSEs, 5+ - History, Psychology, Maths, English, Science, Design and technology
Chiswick School
09/2017 - 05/2022
Business Administration Course - Business
First Rung Independent School
10/2022 - 06/2023
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