Asim Mohiuddin
London,United Kingdom
Summary
Detail-oriented professional with strong time management skills and the ability to work effectively under pressure. Demonstrates exceptional rapport-building and customer service capabilities, supported by a clear and open communication style. Proficient in data entry, with a keen eye for detail, seeking to leverage these skills in a dynamic environment.
Overview
3
3
years of professional experience
Work history
Receptionist / Front of the house
Ward Security
London
01.2024 - Current
- Maintained an organised reception area for a professional business environment.
- Consistently arrived at work on time and ready to start immediately.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Improved efficiency and productivity by acquiring new skills.
- Strengthened site security with comprehensive risk assessments.
- Performed first aid services, providing immediate health care assistance when necessary.
Customer Service Representative / Door Supervisor
Assist Security Ltd.
London
08.2024 - 01.2025
- Worked at the Londoner Hotel for High Profile Events. My responsibilities included being presentable and providing excellent customer service to the guests at the front of the house.
- Performed administrative duties contributing towards smooth store operations
- Improved customer satisfaction by effectively handling complaints and inquiries.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Directed visitors and customers to appropriate staff, ensuring efficient service delivery.
Event Security / NRT Security Officer
Secure Resourcing
London
05.2023 - 08.2024
- Worked at the London Eye, Sea Life, Dungeons and the Shrek performing various roles such as Bag searches, Patrolling, Visitor assistance, Team Collaboration and ensuring a safe visitor experience.
- Worked at a wide variety of stations from the city side to the countryside with South Western Railways as NRT Security.
- Patrolled carriages and was vigilant to prevent crime and unruly behaviour.
- Collaborated closely with colleagues in multi-agency task forces to resolve issues.
Retail and Static Security
Total Security Services
London
04.2022 - 06.2023
- Worked in 6+ different brand outlets ranging from small size to big size stores.
- Monitored CCTV of the isles, especially of items prone to shoplifting.
- Applied outstanding communication and interpersonal skills when interacting with staff and customers.
- Investigated, reported on, and documented incidents.
- Confronted suspicious persons with help of the ASCON method, and deterred any potential shoplifting incident as needed.
- Vigilant when it comes to any suspicious activity or person.
Education
Master of Science - MSc Cyber Security
University of Hertfordshire
London /2020 - /2023
B.E - Electronics & Communication
Methodist College of Engineering
Hyderabad /2015 - /2019
M.P.C - Maths, Physics and Chemistry
Narayana Junior College
Hyderabad 2014 - 2015
I.C.S.E Secondary Education(Class 10th) -
St Joseph's Public School
2003 - 2013
Skills
- Good time management
- High Attention to Detail
- Ability to Work Under Pressure
- Rapport building
- Data entry
- Open and clear communicator
- Empathetic customer service
- Understanding change and developing the skills to adapt
- Collaborative teamwork ethic
- Patience and composure
- Keyboard typing speed
Languages
English
Fluent
Hindi
Native
Urdu
Advanced
Timeline
Customer Service Representative / Door Supervisor
Assist Security Ltd.
08.2024 - 01.2025
Receptionist / Front of the house
Ward Security
01.2024 - Current
Event Security / NRT Security Officer
Secure Resourcing
05.2023 - 08.2024
Retail and Static Security
Total Security Services
04.2022 - 06.2023
Master of Science - MSc Cyber Security
University of Hertfordshire
/2020 - /2023
B.E - Electronics & Communication
Methodist College of Engineering
/2015 - /2019
M.P.C - Maths, Physics and Chemistry
Narayana Junior College
2014 - 2015
I.C.S.E Secondary Education(Class 10th) -
St Joseph's Public School
2003 - 2013
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