Summary
Overview
Work history
Education
Skills
Accomplishments
Timeline
Generic

Casey Paterson

Glasgow

Summary

Dedicated professional with a strong foundation in teamwork, communication, and customer service. Demonstrates flexibility and responsibility in dynamic environments, consistently delivering results under pressure. Committed to maintaining high standards of organisation and time management while pursuing opportunities for growth and development. I have experience in working and supporting youth with life skills and accommodating any additional support needs. I am eager to progress these skills moving forward, My passion is helping others, and doing it to the best of my ability.

Overview

6
6
years of professional experience
4
4
years of post-secondary education

Work history

Front of house team member

Kff, LTD
Neilston
03.2019 - Current
  • Communicated effectively with kitchen staff to ensure timely delivery of meals.
  • Contributed to team success by maintaining cleanliness and organisation in work areas.
  • Greeted guests warmly upon arrival, creating a welcoming atmosphere.
  • Managed cash transactions accurately, ensuring accurate financial records.
  • Maintained high standards of customer service during peak times.
  • Delivered consistent professional service whilst handling multiple tasks simultaneously.
  • Ensured smooth operation of the front desk by managing reservations and walk-ins.
  • Attentively took orders, guiding customers on menu choices, allergy advice and chef recommendations.

Youth Club Volunteer

Neilston Youth Club
Glasgow
09.2019 - 03.2020
  • Coordinated educational programmes for cultivation of critical thinking skills among youths.
  • Maintained safe, positive environment to encourage youth participation and growth.
  • Developed strong rapport with youths by engaging in regular, open conversations.
  • Provided emotional support during challenging times, ensuring well-being of youths under care.
  • Assisted in conflict resolution, promoting a peaceful atmosphere within group settings.
  • Facilitated open discussions on sensitive topics to promote awareness and empathy among youths.
  • Encouraged participation and engagement in planned activities.
  • Role modelled positive behaviour and interpersonal skills.

Education

St Lukes High School
Barrhead
08.2017 - 05.2020

National 5 - Early Learning Childcare

Glasgow Clyde College
Glasgow
08.2019 - 05.2020

Skills

Teamwork

Clear communicator

Flexible worker

Responsible

Customer service

Good work ethic

Good time management

Ability to work under pressure

Organized


Accomplishments

Certificate in community achievement-Award level 5 for assisting in the delivery of community activities with Neilston youth group.

ASDAN short course-sex and Relationship Education

Saltire award in Team Volunteering-Community orchard planting (February 2016)

Timeline

Youth Club Volunteer

Neilston Youth Club
09.2019 - 03.2020

National 5 - Early Learning Childcare

Glasgow Clyde College
08.2019 - 05.2020

Front of house team member

Kff, LTD
03.2019 - Current

St Lukes High School
08.2017 - 05.2020

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Casey Paterson