Saule Maria Svirskyte
Summary
Dedicated Barista with 1.5 years in coffee service and over 5 years in hospitality. Skilled in time management and balancing multiple responsibilities while providing exceptional customer service. Experienced in fostering customer relationships and adapting to fast-paced environments.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Front of House supervisor + Bartender
Lobo Rojo
Newcastle
07.2025 - Current
- Cultivated strong guest relationships, resulting in increased repeat visits and positive reviews.
- Co-ordinated with kitchen staff to shorten wait times and improve satisfaction.
- Managed shift openings and closures, ensuring accurate cash ups at end of service.
- Delegated tasks to match staff strengths during busy service periods.
- Handled allergy requests, amending drinks and notifying kitchen staff promptly.
- Prepared coffee drinks, including latte art techniques for orders.
- Ensured cleanliness and hygiene of food service counters through consistent sanitisation practices.
Front of House Supervisor
Little Lobo
Sandyford
04.2025 - 09.2025
- Supervised floor staff and daily operations to keep service running smoothly.
- Delegated tasks to staff and trained new employees.
- Executed opening and closing procedures, including cash handling for seamless restaurant operations.
- Resolved customer complaints and conflicts, ensuring satisfaction through effective communication.
- Managed stock health, safety, rotation, and waste controls.
- Prepared coffee using milk steaming and latte art standards.
- Provided sole service support, delivering customer service and preparing beverages.
Duty Manager + Bartender
The Punch Bowl
Newcastle Upon Tyne
03.2024 - 05.2025
- Crafted innovative cocktails and expanded menu offerings, enhancing customer experience.
- Drove sales through upselling and encouraged repeat customer visits.
- Served customers during busy periods, ensuring high quality standards.
- Balanced large workloads during chaotic periods, maintaining seamless service.
- Mastered extensive food and drink menus and adapted to demands.
- Built rapport with customers and maintained high company page ratings.
- Prepared and served custom coffee beverages to meet customer preferences. and served food solo during peak times.
- Prepared a wide range of coffee and tea beverages.
Waitress
Birria Bella
Newcastle Upon Tyne
09.2023 - 03.2024
- Delivered outstanding service to enhance customer satisfaction and minimise wait times.
- Managed multiple tables effectively, ensuring seamless service during peak hours.
- Resolved conflicts professionally, fostering positive customer relations throughout shifts.
Education
Law LLB (Hons) - Degree 2:1
Newcastle University
01-2026
GCSE’s - range of grades from 5-8 Mathematics 5 English 5
Sacred Heart High School
A LEVEL’S - Sociology A, Law A*, Psychology A
Sacred Heart Sixth Form
Skills
- Leadership and Teamwork
- Detail-oriented
- Good communication skills
- Good time management
- Barista trained
- Customer service
- Time management
- Multitasking
- Speedy and efficient
- Adaptable and quick to learn
Certification
- Health and safety and first aid certified
Languages
English
Proficient
C2
Lithuanian
Proficient
C2
Timeline
Front of House supervisor + Bartender
Lobo Rojo
07.2025 - Current
Front of House Supervisor
Little Lobo
04.2025 - 09.2025
Duty Manager + Bartender
The Punch Bowl
03.2024 - 05.2025
Waitress
Birria Bella
09.2023 - 03.2024
Law LLB (Hons) - Degree 2:1
Newcastle University
GCSE’s - range of grades from 5-8 Mathematics 5 English 5
Sacred Heart High School
A LEVEL’S - Sociology A, Law A*, Psychology A
Sacred Heart Sixth Form