Asia-Phoenix Torr
Portsmouth,England
Summary
Accomplished professional with a strong understanding of business operations, proven leadership proficiency, and exceptional communication excellence. Adept at driving organisational success through strategic planning and effective team management. Committed to leveraging skills to achieve company goals and foster growth.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
Assistant manager
Burger King
Portsmouth, Hampshire
12.2023 - 01.2025
- Handled high-pressure situations calmly.
- On busiest days effectively managed upwards of 1000 guest orders.
- Monitored sales performance regularly adjusting strategies as required.
- Handled stock control duties diligently preventing overstocking or shortages.
- Managed cash registers accurately reducing discrepancies at end of day reconciliation.
- Investigated issues affecting group operations, prepared reports and helped correct problems.
- Within 6 months of promotion was transferred to 2nd busiest store in South region to provide support to senior management.
Crew member
Burger King
Portsmouth, Hampshire
09.2021 - 12.2023
- Adhered to strict hygiene practices while handling food ensuring safety at all times.
- Offered menu recommendations based on customer preferences improving their dining experience.
- Resolved customer complaints quickly, restoring trust in service quality.
- Assisted in staff training to enhance teamwork and improve service delivery.
- Kept Speed of Service below 2 minutes in peak hours.
Certification
- ServSafe International certification award
- Health and Safety Level 2 course
- First Aid Trained
Education
GCSEs - STEM
UTC Portsmouth
Portsmouth 09/2019 - 05/2021
Skills
- Business operations understanding
- Leadership proficiency
- Excellent communication
- Customer relationship building
References
References available upon request.
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