Ashley Goodman

Founder and Director , duties include daily operations of Aromazz, integrating market research and continual product development to meet consumer needs.

Also Director and Shareholder in Glen Bruar and Ash Investments property ownership of own real estate

• Carried out property inspections for maintaining a high standard of cleanliness and repair.
• Managed tenant move-ins and move-outs efficiently, reducing property vacancy periods.
• Handled emergency situations effectively, providing swift resolution while keeping stress levels minimal for all parties involved.
• Obtained and maintained accurate financial records.
• Coordinated repair work, minimising disruption to tenants.

• Liaised closely with social services to safeguard at-risk children.
• Maintained detailed case notes, aiding in decision making processes.
• Coordinated community resources for comprehensive family support.
• Collaborated with multidisciplinary teams for effective care planning.
• Assessed needs of families for better service provision.
• Conducted home visits, ensuring a safe environment for children.
• Improved children's behaviour by implementing structure and routine.
• Dealt with crisis situations calmly, ensuring safety of all involved parties.
• Reported child abuse in accordance with legal standards of mandatory reporters.

• Collaborated with local authorities to promote energy-saving schemes.
• Evaluated various heating systems for their efficiency levels, guiding clients towards better options.
• Investigated complaints about high-energy consumption, identifying root causes.
• Undertook home visits to advise on benefits available , helped clients apply
• Answered calls on the energy helpline, advising clients on energy and benefit matters

• Undertook home visits to advise and help clients claim benefits to maximise their income
• Liased with other departments in council for clients needs , made referrals for support services such as Occupational Therapy
• Form Filling and Advocacy
• Appeals and Tribunals
• Held Outreach surgeries in Hospitals
• Attended sheltered housing complexes and gave talks on benefits available

• Crisis management outwith 9-5 hours responding to urgent situations with vulnerable adults and children at risk
• Dealt with crisis situations calmly, ensuring safety of all involved parties.
• Provided hands on support with parenting , behaviour management during high stress periods
• Assessment & Recording

• Held the position of Customer Service Co-Ordinator overseeing all the staff / holding meetings everyday / delivering training and guidance
• Held the position of Deputy Branch Manager - delivered meetings/ training /
• Cashier
• Customer Service Advisor - opened accounts , drew down loans and interviewed for mortgages
• Maintained up-to-date knowledge about products and services, assisting in informed decision making.
• Registered customer information to maintain accurate records.