Ashleigh Fenner
March,Cambridgeshire
Summary
Dedicated professional with a strong foundation in empathy for clients and a deep understanding of professional boundaries. Demonstrates exceptional punctuality and reliability, coupled with expertise in budgeting, financial planning, and financial reporting. Skilled in database management and maintaining discretion and confidentiality. Known for a positive mindset, good listening skills, and social understanding. Holds a driving licence, aiming to leverage these competencies towards advancing career goals in a new role.
Overview
6
6
years of professional experience
Work history
Support worker
MENCAP
March, Cambridgeshire
09.2023 - Current
- Assisted in maintaining a clean environment for improved client health.
- Encouraged social integration by facilitating community involvement opportunities.
- Promoted mental stimulation through conversation, reading and games resulting in enhanced cognitive function.
- Actively listened to client concerns thus creating a comforting environment.
- Increased comfort levels with personal care duties such as bathing and dressing.
- Assisted with mobility issues enabling easier movement around the home.
- Participated in regular team meetings, enhancing quality of care provided.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Upheld company standards by adhering strictly to data entry guidelines and protocols.
- Produced reliable data entry and processing results for accurate audit assessments.
Administrative assistant
D & D Environmental
Outwell, Norfolk
01.2022 - Current
- Supported accurate record-keeping with proficient data entry skills.
- Assisted in the preparation of regularly scheduled reports for upper management review.
- Interacted professionally with clients providing excellent service at all times.
- Performed bookkeeping tasks, including invoicing and expense tracking.
- Handled sensitive information discreetly maintaining high level confidentiality at all times.
- Coordinated office operations by handling phone inquiries, managing correspondence and supervising office cleanliness.
- Improved customer satisfaction through prompt response to email and phone queries.
- Streamlined administrative processes for increased efficiency in the workplace.
Student support assistant
YOUNG PEOPLE MARCH
March, Cambridgeshire
09.2022 - 09.2023
- Fostered an inclusive learning atmosphere by addressing diverse student needs sensitively and effectively.
- Managed administrative tasks, ensuring seamless day-to-day operations within the school premises.
- Collaborated closely with teachers to develop personalised learning plans for individual students' requirements.
- Organised study groups for challenging subjects leading to better comprehension amongst students.
- Helped prepare teaching materials; saved valuable time for educators.
- Coordinated educational workshops to enhance student understanding of complex topics.
- Served as a liaison between students, parents and faculty for effective communication.
- Established positive relationships with students for fostering a supportive learning environment.
- Provided special needs support, resulting in increased student confidence and participation.
- Enhanced overall student welfare with the implementation of regular mental health check-ins.
Sales assistant
Clarks
March, Cambridgeshire
01.2022 - 09.2022
- Managed till operations smoothly, reducing waiting time for customers.
- Offered personalised shopping advice to enhance customer experiences.
- Conducted daily inventory checks to manage stock levels accurately.
- Trained new staff members, fostering a supportive working environment.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Collaborated effectively with team members to meet sales targets.
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Ensured stock replenishment in a timely manner to maintain product availability.
Kennel Hand
Roshena Kennels
Outwell, Norfolk
07.2019 - 01.2022
- Managed challenging situations calmly, ensuring safety of all animals under care.
- Upheld high cleanliness standards in the kennel area to prevent disease spread.
- Developed strong bonds with resident animals through positive interaction.
- Assisted with basic grooming tasks, improving animal hygiene and appearance.
- Ensured animal welfare by regularly cleaning and disinfecting kennels.
- Assisted in rehoming procedures, ensuring smooth transitions for adopted pets.
- Maintained a calm environment for nervous or stressed dogs through gentle handling.
- Administered medication as prescribed by vets, aiding in swift recovery of pets.
Education
GCSE Psychology -
Neale Wade Accademy
March, Cambridgeshire 09/2016 - 06/2021
GCSE Maths -
Neale Wade Accademy
March, Cambridgeshire 09/2016 - 06/2021
GCSE English Language -
Neale Wade Accademy
March, Cambridgeshire 09/2016 - 06/2021
GCSE English Literature -
Neale Wade Accademy
March, Cambridgeshire 09/2016 - 06/2021
GCSE Physical Education -
Neale Wade Accademy
March, Cambridgeshire 09/2016 - 06/2021
GCSE Music -
Neale Wade Accademy
March, Cambridgeshire 09/2016 - 06/2021
GCSE Art -
Neale Wade Accademy
March, Cambridgeshire 09/2016 - 06/2021
Skills
- Empathy for clients
- Professional boundaries understanding
- Punctuality and reliability
- Budgeting and financial planning
- Discretion and confidentiality
- Attention to Detail
- Financial reporting
- Database management
- Positive mindset
- Positive attitude
- Driving licence
- Good listening skills
- Social understanding
Timeline
Support worker
MENCAP
09.2023 - Current
Student support assistant
YOUNG PEOPLE MARCH
09.2022 - 09.2023
Administrative assistant
D & D Environmental
01.2022 - Current
Sales assistant
Clarks
01.2022 - 09.2022
Kennel Hand
Roshena Kennels
07.2019 - 01.2022
GCSE Psychology -
Neale Wade Accademy
09/2016 - 06/2021
GCSE Maths -
Neale Wade Accademy
09/2016 - 06/2021
GCSE English Language -
Neale Wade Accademy
09/2016 - 06/2021
GCSE English Literature -
Neale Wade Accademy
09/2016 - 06/2021
GCSE Physical Education -
Neale Wade Accademy
09/2016 - 06/2021
GCSE Music -
Neale Wade Accademy
09/2016 - 06/2021
GCSE Art -
Neale Wade Accademy
09/2016 - 06/2021