Ase Pinheiro
Milton Keynes
Summary
Experienced in assisting customers with queries, ensuring satisfaction through attentive service and problem solving. Adept at handling complaints with calm, friendly demeanour. Thrive in fast-paced environments, maintaining a positive attitude and strong communication skills.
Reliable and motivated individual with experience providing executive assistance, taking meeting minutes and creating internal staff presentations. Friendly, hardworking and flexible team player. Proactively seizes opportunities to enhance skills and knowledge.
Overview
4
4
years of professional experience
Work history
Customer Sales assistant
John Lewis
Milton Keynes, United Kingdom
2024.10 - 2025.01
- Worked in the Nursery Department providing ensuring a welcoming environment for children and assisting parents with queries
- Trained newer colleagues in specific skills to build confidence and increase efficiency.
Youth Event Host
Fresh Youth MK
Milton Keynes
2022.01 - 2025.01
- Organised and hosted youth events, coordinating activities to engage young people and build community.
- Demonstrated leadership and communication skills through planning, setup, and event delivery.
Work Experience
BNY Mellon
London
2024.07 - 2024.07
- Company Overview: A global investment management and services company.
- Underwent Work experience at a global investment management and services company gaining valuable insight and helped problem solve tasks.
- A global investment management and services company.
Work Experience
Fresh Youth MK
Milton Keynes
2025.07 - 2025.07
Supported young people by organising activities and fostering an inclusive atmosphere at Fresh Youth MK.
Education
A-Levels - Psychology, Maths, Economics
Sir Henry Floyd Grammar School
Skills
- Leadership
- Problem solving
- Communication
- Adaptability
- Resourcefulness
- Resilience
Awards
- Excellence in performance award received for surpassing goals and academic excellence
- DOFE bronze award received
- Captain of Tattenhoe Greens football team
Timeline
Work Experience
Fresh Youth MK
2025.07 - 2025.07
Customer Sales assistant
John Lewis
2024.10 - 2025.01
Work Experience
BNY Mellon
2024.07 - 2024.07
Youth Event Host
Fresh Youth MK
2022.01 - 2025.01
A-Levels - Psychology, Maths, Economics
Sir Henry Floyd Grammar School