Lauren Cupit
Loughborough,Leicestershire
Summary
Experienced professional with a strong background in quality assurance and team leadership. Known for building positive working relationships, staying calm under pressure, and maintaining a high level of accuracy and attention to detail. A confident communicator with experience leading discussions, presenting information clearly, and supporting collaboration across teams. Proactive and solutions-focused, with a creative approach to problem-solving and a commitment to driving continuous improvement. Skilled at managing multiple priorities, coordinating projects, and working effectively to achieve organisational goals.
Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work history
Customer sales assistant
Waitrose & Partners
Leighton Buzzard, Central Bedfordshire
2022.09 - 2024.12
- Worked flexible hours, covering nights, weekends and bank holidays.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Increased customer satisfaction by resolving issues.
- Displayed energy and enthusiasm in fast-paced environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Processed transactions, ensuring accuracy at all times.
- Handled cash drawer efficiently, supporting end-of-day reconciliation.
- Stocked, replenished and organised shelves to ensure consistent levels of product availability.
- Performed daily opening and closing functions.
- Organised marketing materials, promoting new products and discounts. (Social media content.)
- Trained new colleagues
Education
GCSE - Maths, English, Combined Science, Music, French, Geography, Photography
Vandyke Upper School
Leighton Buzzard 2019.01 - 2022.01
Bachelor of Science - Music Production
Coventry University
Coventry 2025.09 - 2027.12
A-Levels - Commercial Music, Geography, Media Studies.
Vandyke Upper School
Leighton Buzzard, Central BedfordshireSkills
- Excellent people skills
- Excellent attention to detail
- Good creativity skills and enjoy looking for new solutions to problems
- Quality Assurance
- Calm under pressure
- Communication skills
- Public speaking
- Team building
- Leadership
Affiliations
- Music and Foley work, Gaming, Tailoring Clothes
Timeline
Bachelor of Science - Music Production
Coventry University
2025.09 - 2027.12
Customer sales assistant
Waitrose & Partners
2022.09 - 2024.12
GCSE - Maths, English, Combined Science, Music, French, Geography, Photography
Vandyke Upper School
2019.01 - 2022.01
A-Levels - Commercial Music, Geography, Media Studies.
Vandyke Upper School