Ayesha Khan
Bradford,West Yorkshire
Summary
Professional with extensive experience in customer service and education, demonstrating a strong commitment to adaptability and continuous improvement. Proven ability to thrive under pressure, leveraging strengths to achieve impactful results. Dedicated to making a positive difference in individuals' lives through effective educational and lifestyle support.
Overview
7
7
years of professional experience
9
9
years of post-secondary education
Work history
Customer sales assistant
Carphone Warehouse
Bradford
2019.04 - 2020.03
- Enhanced customer engagement by offering product knowledge and advice.
- Handled cash drawer efficiently, supporting end-of-day reconciliation.
- Maintained shop floor cleanliness for an inviting shopping environment.
- Managed stock level for effective store operation.
- Performed accurate inventory checks for continual stock availability.
Customer sales assistant
02
Leeds
2021.06 - 2022.11
- Processed transactions, ensuring accuracy at all times.
- Provided exceptional service, boosting repeat business rates.
- Assisted customers to make informed purchasing decisions.
- Maintained shop floor cleanliness
- Resolved queries swiftly, contributing to positive customer experience.
- Built relationships with customers through friendly interaction and assistance.
- Managed stock level for effective store operation.
- Enhanced customer engagement by offering product knowledge and advice.
Tax Officer
HMRC
Bradford
2022.01 - 2022.08
- Handling calls
- Great customer service skills
- Fast learner
- Quick at solving customers enquires
- Being a team leader
- Calculated duties and fees to be paid by individuals or businesses.
- Investigated filed tax returns and accounting records to verify compliance with regulatory standards.
- Examined official documents to determine type and amount of taxes due.
Learning Support Assistant (LSA)
Dixon's Allerton Academy
Bradford
2022.08 - 2023.08
- Dealing with vulnerable children
- One to one English/maths session
- Supporting young children
- Working with Safeguarding and SEND
- Morning interventions
- Reporting back to Head of year/ SLT
- Responded to changing needs of pupils and staff to provide maximum help and support.
- Created positive, engaging learning environments to improve student experiences.
- Managed challenging child behaviour, running interventions to raise concerns and recommend appropriate action.
Behaviour mentor
Think For The Future
Bradford
2023.08 - 2024.03
- Mentored individuals across various levels of experience, providing guidance and support to both aspiring professionals and seasoned leaders.
- Adapted mentoring approach to accommodate different learning styles and personalities.
- Identified and assessed mentees' strengths, weaknesses, and areas for development to create tailored mentoring plans.
- Designed learning plans tailored to individual needs.
- Delivered one-on-one sessions to guide mentees through various subjects and challenges.
- Empowered mentees to make informed decisions, evaluate options and weigh risks and benefits to make choices aligned with values and goals.
- Listened actively to mentees' concerns, goals, and challenges, providing empathetic understanding and personalised guidance.
- Shared personal experiences and insights to offer valuable lessons learned and demonstrate practical application of knowledge and skills.
Assistant Head Of Year
Dixon's City Academy
Bradford
2024.04 - 2026.05
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Provided pastoral care and support to students, promoting wellbeing and personal development
- Carried out day-to-day duties accurately and efficiently.
- Supported team by demonstrating respect and willingness to help.
- Used Microsoft Word and other software tools to create documents and clear communications.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
- Consistently arrived at work on time and ready to start immediately.
- Addressed parent concerns promptly with satisfactory resolution leading to increased trust and confidence in the school management.
Education
GCSEs -
Dixon's Allerton Academy
Bradford 2011.09 - 2016.06
Foundation Degree in Arts -
Shipley College
Shipley 2017.09 - 2019.06
Bachelor of Arts -
University of Huddersfield
Huddersfield 2019.09 - 2022.06
Skills
- Financial management
- Reporting familiarity
- Reporting and documentation
- Revenue growth
- Verbal/written communication
- Proficient in MS Office
- Excellent time management skills
- Child safeguarding
- Curriculum planning
- Relationship management
- Team player
- Organised and efficient
- Detail-orientated
- Self-sufficient
- Multi-tasking ability
- Strong team-builder
- Leadership
- Problem-solving
- Communication skills
- Customer-focused
- Effective public speaking
Addition Information
- Full UK driving license
- Enjoy technology
- Keeping fit, active member at a gym
- Enjoy going to the movies
- Socialising
- Travelling and exploring
- Fashion
- Passion for Art
- Music
Timeline
Assistant Head Of Year
Dixon's City Academy
2024.04 - 2026.05
Behaviour mentor
Think For The Future
2023.08 - 2024.03
Learning Support Assistant (LSA)
Dixon's Allerton Academy
2022.08 - 2023.08
Tax Officer
HMRC
2022.01 - 2022.08
Customer sales assistant
02
2021.06 - 2022.11
Bachelor of Arts -
University of Huddersfield
2019.09 - 2022.06
Customer sales assistant
Carphone Warehouse
2019.04 - 2020.03
Foundation Degree in Arts -
Shipley College
2017.09 - 2019.06
GCSEs -
Dixon's Allerton Academy
2011.09 - 2016.06