Summary
Overview
Work history
Education
Skills
Languages
Custom
Timeline
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Aryan MALHOTRA

London

Summary

Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waiter with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills.

Overview

3
3
years of professional experience

Work history

Front of house team member

Namaste Kitchen
Camden
01.2022 - 07.2025
  • Maintained high standards of customer service during peak times.
  • Promoted special offers or events to increase awareness among customers.
  • Greeted guests warmly upon arrival, creating a welcoming atmosphere.

Retail associate

Zara
Stratford
03.2024 - 01.2025
  • Stocked shelves regularly, ensuring product availability.
  • Demonstrated excellent knowledge of store products to aid customer decision-making.
  • Boosted customer satisfaction by promptly addressing and resolving complaints.

Safety steward

G4S Events
London
06.2024 - 11.2024
  • Screened entrants at entrances with metal detectors for improved security measures.
  • Maintained order during high-profile concerts to prevent accidents.
  • Responded promptly to emergencies, ensuring minimal disruption to events.

Sales team leader

Mystic City
Stratford
06.2023 - 12.2023


  • Built strong relationships with regular customers for repeat business.
  • Handled refunds and complaints professionally
  • Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.

Education

A Level - Physics, Economics, Geography

Woodbridge High School

GCSEs - Maths, English

Woodbridge High School

Woodbridge High School

Bachelor of Science - Economics

Royal Holloway, University of London
Egham

Skills

  • Customer Service
  • Sales
  • Team Collaboration
  • Technical Skills (Word, Powerpoint, Excel)
  • Multilingual abilities
  • Communication skills
  • Attention to Detail
  • Time management

Languages

English
Hindi

Custom

Strategic Communications Course, London School of Economics, Developed advanced communication strategies by analysing case studies and applying theoretical frameworks to real-world scenarios, Enhanced skills in stakeholder engagement and message crafting, leading to improved ability to create impactful and persuasive communication plans, Collaborated on group projects to design and present strategic communication campaigns

Timeline

Safety steward

G4S Events
06.2024 - 11.2024

Retail associate

Zara
03.2024 - 01.2025

Sales team leader

Mystic City
06.2023 - 12.2023

Front of house team member

Namaste Kitchen
01.2022 - 07.2025

A Level - Physics, Economics, Geography

Woodbridge High School

GCSEs - Maths, English

Woodbridge High School

Woodbridge High School

Bachelor of Science - Economics

Royal Holloway, University of London

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Aryan MALHOTRA