Ariana Ciocanescu
Edinburgh
Summary
Dedicated executive administrative professional with extensive experience in operational coordination, planning and support. Background working with confidential information, strict processes and ambitious targets. Thrives under pressure in high tempo environment to meet tight deadlines.
Overview
1
1
year of professional experience
Work history
Business administrator apprentice
Snipef Training Services
Edinburgh
07.2022 - 12.2023
- Input/enter, update, check details and run reports from the e/drive, Maytas, Fips (Skills Development Scotland),Instructus (MA Online) and Scottish Authority computer databases to ensure accurate and up-to-date information is recorded.
- Answered inbound and outbound enquiries via phone and email.
- Identified areas of improvement and opportunities for further efficiencies and effectiveness of the department.
- Transported notes and relevant documentation between departments.
- Assisted in maintaining, creating and developing Snipef Training Services Ltd marketing material.
- Delivered a high customer service to employers and apprentices.
Education
St Augustine's High School
Skills
- Customer service
- Email processing
- Microsoft Office proficiency
- Data entry
- Database management
- Problem solving
- Telephone etiquette
- Teamwork
- Deadline management
- Scheduling and calendar management
Languages
English
Fluent
Timeline
Business administrator apprentice
Snipef Training Services
07.2022 - 12.2023
St Augustine's High School
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