April Elvidge
Colchester,Essex
Summary
Creative and passionate Support Worker who thrives on supporting individuals and improving quality of life in any way I can. Adept at providing a safe and secure environment with stressed individuals during night shifts on my own. Always wanting to learn and improve to provide the best support I can offer and adapting to challenging situations.
Overview
10
10
years of professional experience
1
1
Certification
Work history
Teaching assistant in special educational needs
JDS recruitment
Colchester, essex
2023.11 - 2024.01
- Supported children from ages 6-17 in the school and adapted quickly to suit the individuals needs and help providing confidence in learning.
- being involved in the activities along side the pupils to help encourage them, adapting styles to suit each pupil to help them thrive in their classes.
- Provided a safe environment when moving around both school and in public areas prioritizing the pupils safety.
- Identified signs of distress in students, resolving behavioural and emotional issues through listening and adapting to the pupils needs.
- Assisted students with a range of learning differences, including ADD, ADHD to achieve their full potential for independence.
Support Worker
Autism anglia
Colchester, essex
2022.06 - 2023.10
- Support and assist individuals with autism and epilepsy.
- Motivate and encourage independence with goal plans to improve quality of life.
- Follow protocol and provide a safe environment when an individual had seizures.
- Work as a team to ensure consistency to benefit the individuals we support.
- Provided a safe environment for the people we support during heightened levels of stress and anxiety.
- Tracked and documented people we support behaviours, activity engagement, skills development and notable incidents.
- Supported through personal care and followed individual routine whilst preserving their dignity.
- Followed care and support plans and provided input during team meetings.
- worked throughout the night and kept up to date with jobs whilst listening to any unusual sounds related to seizures.
- experienced in supporting non verbal individuals and their personal care.
- Working alone during shifts with supporting two individuals during nights and morning routines.
- experienced dispensing medications and tracking on MARR sheets.
- Recording sleep charts and data for individuals during the night.
Brand Representative
Sony
Chelmsford, Essex
2014.11 - 2016.01
- Promoted Sony products by educating customers and prospects about offerings.
- Increased sales through training and professional presentations.
- Monitored all sales activity daily to ensure my targets were met.
- Shared ideas and collaborated with team members through regular face-to-face interaction, enhancing customer experience.
- Established and maintained relationships with work individuals, to help with maximising sales opportunities with a great sense of team work.
- Expanded customer base by creating positive awareness of all Sony products through product demonstrations and competently answering questions from consumers.
- Enthusiastically interacted with potential customers on a daily basis, consistently exceeding sales targets whilst building repour with customers.
Sales Assistant
Currys
COLCHESTER, Essex
2014.05 - 2014.09
- Efficiently completed sales duties, comfortably working autonomously or in team setting.
- Fulfilled customer needs by providing helpful product advice, creating a successful shopping experience.
- Greeted customers within store whilst welcoming them into store with a smile.
- Increased sales and hit my targets monthly by being attentive and providing world-class service.
- Interfaced with customers, determined needs, provided recommendations and up-sold services.
- Provided helpful and attentive customer service resulting in positive feedback.
- Observed customer behaviours to identify security threats and escalate concerns to supervisors.
- Demonstrated products to customers, discussed features and redirected objections to capture sales.
Education
NVQ Level 2 - beauty therapy
Colchester Institute
Colchester, ESS2013
A-Levels - Art
New Rickstones Academy
Witham, ESS2012
GCSEs -
New Rickstones Academy
Colchester, ESS2010
Skills
- Relationship management
- Customer relations
- Brand awareness
- Team player
- Customer demographics understanding
- Sales strategy familiarity
- Special Education Needs and Disabilities (SEND) compliance
Certification
- Level 2 care certificate
- Level 2 beauty therapy certificate
Timeline
Teaching assistant in special educational needs
JDS recruitment
2023.11 - 2024.01
Support Worker
Autism anglia
2022.06 - 2023.10
Brand Representative
Sony
2014.11 - 2016.01
Sales Assistant
Currys
2014.05 - 2014.09
NVQ Level 2 - beauty therapy
Colchester Institute
A-Levels - Art
New Rickstones Academy
GCSEs -
New Rickstones Academy