Summary
Overview
Work history
Education
Skills
Timeline
Generic

Fahmy Mohammed

Barking,United Kingdom

Summary

Highly skilled and resourceful with a track record of providing exceptional customer service and maintaining a welcoming atmosphere. Proven ability to handle diverse tasks efficiently, prioritize effectively, and deliver personalized assistance to meet individual client needs. Adept at problem-solving and ensuring seamless guest experiences in upscale hospitality environments. Excellent communication skills, empathy, and the ability to remain calm under pressure. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.

Overview

3
3
years of professional experience

Work history

Teaching assistant in special educational needs

NYKAYS Recruitment
Beckton
09.2021 - Current
  • Monitored students response to learning activities and modified appropriately to achieve intended learning outcomes.
  • Supported teachers in managing challenging student behaviour, contributing to progress meetings to provide feedback, raise concerns and recommend appropriate action.
  • Took part in school training activities to advance knowledge in working with students with specific learning difficulties.
  • Maximised student engagement and receptive learning by educating students using individualised instructional approaches.
  • Worked with students in small groups and 1:1 to provide additional support with activities and lessons, offering constructive feedback and advice to develop communication skills.

Concierge

PMR (property management recruitment)
Canada water
08.2022 - 04.2023
  • Answered and transferred calls to designated recipients.
  • Coordinated with housekeeping or maintenance department to address needs of clients.
  • Greeted guests and managed check-in and check-out procedures.
  • Provided guests with keys and directions to room locations.
  • Reported incidents quickly and accurately following internal procedures.
  • Compiled personal information and supporting documentation to determine eligibility for gym keys, parking bays, etc.

Stockroom Coordinator

ALDO
Stratford
09.2021 - 05.2022
  • Inspected stock shipments to verify quantities, quality and destination information.
  • Managed stock rotations to balance inventory of perishable products and minimise wastage.
  • Followed stock adjustment procedures to correct inaccuracies in cycle counting activities.
  • Investigated missing items, discrepancies and losses.
  • Maintained neat and clean store areas in line with health and safety policies.
  • Minimised reporting errors when working in fast-paced environment with high volume of inventory.

We are festival

stewarding and event management
, East London
10.2020 - 02.2021
  • Facilitated smooth running of events averaging 200 guests.
  • Negotiated costs with suppliers to meet client event budgets.
  • Welcomed guests into venues, showing them to tables and providing menus.
  • Organised invite list and managed registrations for 100+ guests.
  • Designed event set-up and displays to match client requests.
  • Hired temporary event staff based on budgets, event size, and specialised skills required.

Education

GCSE -

2021

GCSE - undefined

Dagenham Park CofE School
2020

Skills

  • Microsoft Office Suite (Word, PowerPoint, Excel), Property Management Systems (PMS) customer relationship
  • Management (CRM) tools, Microsoft Office Suite
  • Customer Service Excellence, Problem-Solving, Organisation skills, Resourcefulness, Time Management, Attention to Detail, Interpersonal
  • Conflict Resolution, Team leadership, Communication, Multitasking and Prioritisation, Adaptability


Timeline

Concierge

PMR (property management recruitment)
08.2022 - 04.2023

Stockroom Coordinator

ALDO
09.2021 - 05.2022

Teaching assistant in special educational needs

NYKAYS Recruitment
09.2021 - Current

We are festival

stewarding and event management
10.2020 - 02.2021

GCSE -

GCSE - undefined

Dagenham Park CofE School

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Fahmy Mohammed