Fahmy Mohammed
Barking,United Kingdom
Summary
Highly skilled and resourceful with a track record of providing exceptional customer service and maintaining a welcoming atmosphere. Proven ability to handle diverse tasks efficiently, prioritize effectively, and deliver personalized assistance to meet individual client needs. Adept at problem-solving and ensuring seamless guest experiences in upscale hospitality environments. Excellent communication skills, empathy, and the ability to remain calm under pressure. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
3
3
years of professional experience
Work history
Teaching assistant in special educational needs
NYKAYS Recruitment
Beckton
09.2021 - Current
- Monitored students response to learning activities and modified appropriately to achieve intended learning outcomes.
- Supported teachers in managing challenging student behaviour, contributing to progress meetings to provide feedback, raise concerns and recommend appropriate action.
- Took part in school training activities to advance knowledge in working with students with specific learning difficulties.
- Maximised student engagement and receptive learning by educating students using individualised instructional approaches.
- Worked with students in small groups and 1:1 to provide additional support with activities and lessons, offering constructive feedback and advice to develop communication skills.
Concierge
PMR (property management recruitment)
Canada water
08.2022 - 04.2023
- Answered and transferred calls to designated recipients.
- Coordinated with housekeeping or maintenance department to address needs of clients.
- Greeted guests and managed check-in and check-out procedures.
- Provided guests with keys and directions to room locations.
- Reported incidents quickly and accurately following internal procedures.
- Compiled personal information and supporting documentation to determine eligibility for gym keys, parking bays, etc.
Stockroom Coordinator
ALDO
Stratford
09.2021 - 05.2022
- Inspected stock shipments to verify quantities, quality and destination information.
- Managed stock rotations to balance inventory of perishable products and minimise wastage.
- Followed stock adjustment procedures to correct inaccuracies in cycle counting activities.
- Investigated missing items, discrepancies and losses.
- Maintained neat and clean store areas in line with health and safety policies.
- Minimised reporting errors when working in fast-paced environment with high volume of inventory.
We are festival
stewarding and event management
, East London
10.2020 - 02.2021
- Facilitated smooth running of events averaging 200 guests.
- Negotiated costs with suppliers to meet client event budgets.
- Welcomed guests into venues, showing them to tables and providing menus.
- Organised invite list and managed registrations for 100+ guests.
- Designed event set-up and displays to match client requests.
- Hired temporary event staff based on budgets, event size, and specialised skills required.
Education
GCSE -
2021
GCSE - undefined
Dagenham Park CofE School
2020
Skills
- Microsoft Office Suite (Word, PowerPoint, Excel), Property Management Systems (PMS) customer relationship
- Management (CRM) tools, Microsoft Office Suite
- Customer Service Excellence, Problem-Solving, Organisation skills, Resourcefulness, Time Management, Attention to Detail, Interpersonal
- Conflict Resolution, Team leadership, Communication, Multitasking and Prioritisation, Adaptability
Timeline
Concierge
PMR (property management recruitment)
08.2022 - 04.2023
Stockroom Coordinator
ALDO
09.2021 - 05.2022
Teaching assistant in special educational needs
NYKAYS Recruitment
09.2021 - Current
We are festival
stewarding and event management
10.2020 - 02.2021
GCSE -
GCSE - undefined
Dagenham Park CofE School
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