Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Antony Coles

Cosby,Leicestershire

Summary

Polite and professional person with strong communication and multitasking skills. Experienced in resolving customer complaints within company guidelines and using own initiative. Implements customer follow-up to uphold service standards and guarantee customer satisfaction. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Overview

2
2
years of professional experience

Work History

Customer assistant

Marks and Spencers
Leicester, Leicestershire
06.2022 - Current
  • Handled cash and card payments with accuracy.
  • Provided fast checkout service with high levels of customer care and transaction speed.
  • Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
  • Maintained sales floor stock levels through consistent monitoring and regular replenishments.
  • Advised customers on availability, pricing and location of products.

Waiter

Nemo’s bar and restaurant
Leicester, Leicestershire
04.2022 - 06.2022
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Cleaned and set tables quickly after customers left to maximise restaurant capacity.
  • Prepared tables for guests and reset tables between customers.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.

Education

A-Levels - Maths

WQE college
Leicester
09/2022 - 08/2024

A-Levels - Physics

WQE college
Leicester
09/2022 - 08/2024

A-Levels - Electronics

WQE college
Leicester
09/2022 - 08/2024

GCSEs - Maths

Thomas Estley Community College
Leicester
09/2017 - 08/2022

GCSEs - English

Thomas Estley Community College
Leicester
09/2017 - 08/2022

GCSEs - Physics

Thomas Estley Community College
Leicester
09/2017 - 08/2022

GCSEs - Biology

Thomas Estley Community College
Leicester
09/2017 - 08/2022

GCSEs - Chemistry

Thomas Estley Community College
Leicester
09/2017 - 08/2022

GCSEs - History

Thomas Estley Community College
Leicester
09/2017 - 08/2022

Skills

  • Team player
  • Customer Service
  • Refund and exchange processing
  • Stock management
  • Hard-working
  • Retail sales expertise
  • Stockroom procedures

Affiliations

  • Playing football
  • Watching football
  • Socialising
  • Listening to music
  • Camping
  • Learning about space

Timeline

Customer assistant

Marks and Spencers
06.2022 - Current

Waiter

Nemo’s bar and restaurant
04.2022 - 06.2022

A-Levels - Maths

WQE college
09/2022 - 08/2024

A-Levels - Physics

WQE college
09/2022 - 08/2024

A-Levels - Electronics

WQE college
09/2022 - 08/2024

GCSEs - Maths

Thomas Estley Community College
09/2017 - 08/2022

GCSEs - English

Thomas Estley Community College
09/2017 - 08/2022

GCSEs - Physics

Thomas Estley Community College
09/2017 - 08/2022

GCSEs - Biology

Thomas Estley Community College
09/2017 - 08/2022

GCSEs - Chemistry

Thomas Estley Community College
09/2017 - 08/2022

GCSEs - History

Thomas Estley Community College
09/2017 - 08/2022
Antony Coles