Summary
Overview
Work history
Education
Skills
Custom
Affiliations
Accomplishments
Certification
References
Timeline
Generic

Annie L Campbell

Staffordshire

Summary

Therapeutic Coordinator and client advocate, specialising in homeless prevention systems and eclectic counselling. Exceptional track record in multi-agency assessment and adept at ethical decision making. Project management driving services across Social and Private Housing Sectors. Reliable and proactive management of customer service and housing security solutions.



Overview

36
36
years of professional experience
22
22
years of post-secondary education
1
1
Certification

Work history

Senior Therapeutic Housing Support

Populus Housing
Staffordshire
08.2022 - Current
  • Collaboration with external support providers to maintain good care continuity.
  • Empowerment of service users to gain ability to function independently in society inclusive of facilitated therapeutic planning and integrated signposting.

Homeless Prevention Coordinator

Staffs Housing / Brighter Futures
Staffordshire
11.2020 - 08.2022
  • Outreach homeless prevention, case management and landlord and tenant liaison.
  • Conducted City networking events across relevant teams to promote individual growth packages.

Case Management Officer

MINISTRY OF JUSTICE
Stoke on Trent, Staffordshire
09.2020 - 11.2020
  • Delivering effective case administration, Driving less costly, more effective and responsive telephone and digital improvements to court users, and delivering a consistent national service enabling cases to move through to conclusion smoothly.

Veterinary Delivery Driver

National Veterinary Services
Staffordshire, Staffordshire
09.2019 - 09.2020
  • Safe Bio-chemical handling, Pharmaceuticals, instruments and wholesale product delivery.
  • Warehouse to Customer operative, picking and preparation of goods for dispatch and personal and vehicle maintenance in keeping with meeting delivery service guarantees.
  • Adaptive resilient management skills to meet changing needs.

Homeless Prevention Officer

FORUM HOUSING
Cheshire East
06.2019 - 09.2019
  • Agency Contracted Project.
  • Provide clinics, community liaison workshops and extended outreach to deliver advice, support, signposting, and re-direction to create sustainment and suitable re-housing.
  • Developed plans and strategies promoting continuous improvement to outreach and performance.

Ex-Offenders Supported Accommodation Practitioner

Saltbox Christian Charity
Staffordshire
10.2018 - 06.2019
  • Managed complex caseloads efficiently whilst maintaining high-quality care standards.
  • Organised community service initiatives, fostering positive relationships between prison leavers and local communities.
  • Established meaningful working relationships to encourage positive approach to rehabilitation and personal development.

Domestic Abuse Practitioner

Staffs Housing UK / Arch North Staffs
Staffordshire
04.2018 - 10.2018
  • Outreach therapeutic domestic abuse support, case study and risk assessments.
  • Organised group therapy sessions for sharing experiences and recovery strategies.
  • Consulted with multidisciplinary team of professionals to optimise treatment plans for complex cases.
  • Conducted awareness workshops in schools and community centres about domestic abuse signs and prevention methods.

International / PT Self Employed

Therapeutic Life Coach
International
01.2014 - 05.2018
  • Utilised cognitive approaches and counselled clients through difficult times using approved and compassionate strategies..
  • Group workshops in horticulture gardening provisions.
  • Buddhist teachings & spiritual advice and guidance.
  • Offered practical daily living advice, including financial planning, housing support and legal guidance.

Therapeutic Life Skills Teaching Assistant

Regent College, Stoke on Trent
Staffordshire
11.2017 - 04.2018
  • Full knowledge & Support of Severe Learning & Behavioural Difficulties
  • Safeguarded student and staff welfare at all times.
  • Modernised syllabus, updating with current research, new techniques, and latest findings to improve relevancy to individual need.
  • Makaton and enhanced communication learning techniques and interactive learning materials.

Ambulance Transport Driver

E-Zec Medical
Staffordshire
02.2017 - 11.2017
  • Tailored transport solutions; Carried out complex manoeuvres in busy, high pressure environments.
  • Non-Emergency Medical Cover Ambulance Delivery Service for NHS and residential door to door care;
  • First Aid Ambulance training, risk assessments and safe working practice.

Horticulture Gardening

Zen Permaculture
Peru, Western South America
07.2014 - 12.2016
  • Developed plans and strategies to promote continuous horticultural and environmental, sustainable improvement.
  • Performed routine operations to support intensive cultivation techniques.
  • Practiced workshops in natural farm to kitchen oils and herb-culture.
  • Connectivity to training in Schools and local groups.

Family Liaison Practitioner

North Staffs YMCA
Staffordshire
06.2005 - 07.2014
  • Established trusting therapeutic and strong relationships multi-agency meetings, families, providing proactive, nurturing, strength-based approach to intensive family support work.
  • Delivered training workshops to parents; enhanced understanding of child development stages.
  • Coordinated support operations, aligning team efforts with organisational objectives.

Psychotherapist & Telephone Counsellor

Savanna, Rape and Sexual Violence Service
Staffordshire
01.1999 - 06.2005
  • Specialist in sexual health humanistic and person centred therapeutic recovery.
  • One to One and Telephone Service eclectic Counselling.
  • Psychotherapeutic programme development for improved mental health outcomes.
  • Leadership on adapted approaches in the development to steer the unique circumstances of each client case, leading to self sufficient based independence.

Restorative Artist and Int' Print Specialist

Victoria Arts
Stoke on Trent
05.1989 - 01.1999

Development and Management of a Staffordshire Mother Town Art Gallery and International Print Service. Fine Art restoration, Decal design and integration, promotion and customer service. Local network customer integration and decal samples for Staffordshire Potteries industry.

Education

Diploma & Certificate -

Counselling & Psychotherapy
01.1997 - 01.2019

Horticulture Family Training and Practice - undefined

English Language / Literature - undefined

Tai Chi – 18th Short Form - Qi Gong

NLP Practitioner - undefined

Neuro Linguistic Programming

Life Coaching Award - undefined

City & guilds NVQ level 3 - undefined

Customer Service

TEFL - undefined

English Language and Literature to foreign Language

BTEC National Diploma / Advanced & Fine Art - undefined

Skills

  • Computer literacy
  • Disability awareness
  • Project coordination
  • Effective communication
  • Homeless support systems
  • Client advocacy
  • Multi-agency working
  • Risk Assessment
  • Substance abuse counselling
  • Ethical decision making
  • Move on plans
  • Client Relationship Management

Custom

Any requirements or references are available upon request. Last or current working reference and local council politician reference available.

Affiliations

  • Fitness and wellbeing
  • Travel

Accomplishments

Special Conduct Award - Children and Adult Services Ceremony - 2011.

Legislative amendment - Extension of support length allowance - from 8 months to 12 months.


Certification

Tai Chi – 18th Short Form, Qi Gong 2015.

NLP Practitioner - Neuro Linguistic Programming 2018.

Life Coaching Award 2018 - Self Employed Holistic Life Coach Practitioner.

Experienced in Microsoft packages.

Resilience Training – Resilience enabling young and disadvantaged people.

Sexual Health after abuse and Trauma Training 2014.



References

References available upon request.

Timeline

Senior Therapeutic Housing Support

Populus Housing
08.2022 - Current

Homeless Prevention Coordinator

Staffs Housing / Brighter Futures
11.2020 - 08.2022

Case Management Officer

MINISTRY OF JUSTICE
09.2020 - 11.2020

Veterinary Delivery Driver

National Veterinary Services
09.2019 - 09.2020

Homeless Prevention Officer

FORUM HOUSING
06.2019 - 09.2019

Ex-Offenders Supported Accommodation Practitioner

Saltbox Christian Charity
10.2018 - 06.2019

Domestic Abuse Practitioner

Staffs Housing UK / Arch North Staffs
04.2018 - 10.2018

Therapeutic Life Skills Teaching Assistant

Regent College, Stoke on Trent
11.2017 - 04.2018

Ambulance Transport Driver

E-Zec Medical
02.2017 - 11.2017

Horticulture Gardening

Zen Permaculture
07.2014 - 12.2016

International / PT Self Employed

Therapeutic Life Coach
01.2014 - 05.2018

Family Liaison Practitioner

North Staffs YMCA
06.2005 - 07.2014

Psychotherapist & Telephone Counsellor

Savanna, Rape and Sexual Violence Service
01.1999 - 06.2005

Diploma & Certificate -

Counselling & Psychotherapy
01.1997 - 01.2019

Restorative Artist and Int' Print Specialist

Victoria Arts
05.1989 - 01.1999

Horticulture Family Training and Practice - undefined

English Language / Literature - undefined

Tai Chi – 18th Short Form - Qi Gong

NLP Practitioner - undefined

Neuro Linguistic Programming

Life Coaching Award - undefined

City & guilds NVQ level 3 - undefined

Customer Service

TEFL - undefined

English Language and Literature to foreign Language

BTEC National Diploma / Advanced & Fine Art - undefined

Annie L Campbell