Summary
Overview
Work history
Education
Skills
References
Timeline
Generic

Annabelle Mellor

Longton,Stoke-on-Trent

Summary

I am dependable, positive and highly professional. I have wanted to become cabin crew for some time now. I’ve been in my current occupation for 13 years, as an Ambulance Care Assistant and do not feel recognized for my service. There is no job satisfaction anymore in my current role. I have developed several skills that are crucial to becoming a competent and professional cabin crew over the years as I have utilized many of these in my current position. For example, I have excellent communication, customer service and problem-solving abilities, and face all challenges with both a friendly and positive approach. I am safety aware and follow guidelines and policies daily in my current role.

I am a compassionate Ambulance Care Assistant committed to providing high-quality patient care and support during transport. Excel in calm and stressful situations, ensuring safety and comfort at all times. Skilled in communication and teamwork, fostering positive relationships with both patients and colleagues.

Overview

13
13
years of professional experience
6
6
years of post-secondary education

Work history

Ambulance Care Assistant

EMED Group
09.2012 - 08.2025
  • Patient Transport: Drive and assist patients, including the elderly, disabled, or those with medical conditions, to and from healthcare appointments and treatments.
  • Safety and Comfort: Ensure that patients are safe and comfortable during their journey, providing reassurance and support as needed.
  • Vehicle Maintenance: Keep the transport vehicle clean and tidy and perform regular checks to ensure it is in good working order.
  • Record Keeping: Maintain accurate records of patient journeys and any incidents that occur during transport.
  • Emergency Response: Be prepared to provide basic life support and respond to medical emergencies if they arise during transport.
  • Communication Skills: Excellent interpersonal skills to interact effectively with patients and healthcare professionals.
  • Empathy and Patience: A caring and calm demeaner to support patients who may be anxious or in poor health.
  • Health and Safety knowledge: Understanding of health and safety regulations and the ability to perform manual handling safely.

Education

GCSE - Biology, English, Chemistry, Mathematics, Geography

01.1986 - 01.1989

Edexcel BTEC Level 2 - First Person On Scene (intermediate)

City & Guilds - Mathematics Level 1 and Level 2

01.2010 - 01.2011

BTEC Level 2 - Healthcare Support Services, English – Level 2 (Reading, writing, speaking, listening and communication)

01.2012 - 01.2014

Skills

  • Customer Service
  • Safety Awareness
  • Communication
  • Adaptable
  • Ability to remain calm
  • Cultural Sensitivity
  • Problem-solving
  • Punctuality and reliability

References

Heidi Anderson, HR Manager, EMED Group,

heidi.anderson@emedgroup.co.uk

07568 066969


Phillip Barratt, Operations Supervisor, EMED Group, 

phillip.barratt@emedgroup.co.uk

07353 966041

Timeline

Ambulance Care Assistant

EMED Group
09.2012 - 08.2025

BTEC Level 2 - Healthcare Support Services, English – Level 2 (Reading, writing, speaking, listening and communication)

01.2012 - 01.2014

City & Guilds - Mathematics Level 1 and Level 2

01.2010 - 01.2011

GCSE - Biology, English, Chemistry, Mathematics, Geography

01.1986 - 01.1989

Edexcel BTEC Level 2 - First Person On Scene (intermediate)

Annabelle Mellor