Katie Dunne
Cannock,England
Summary
I am a motivated and organised individual with strong communication, administrative and customer service skills, seeking to begin a career as a legal secretary. I have had a genuine interest in law from a young age and am keen to develop this into a long-term career within the legal sector. I am confident communicating with a wide range of people, managing competing priorities and working efficiently in fast-paced, high pressure environments, while maintaining accuracy and professionalism. I am reliable, detail-oriented and quick to learn new systems and procedures, with a strong work ethic and a willingness to develop my legal and administrative knowledge. I am eager to contribute positively in a professional legal team while building valuable experience and progressing within the industry.
Overview
4
4
years of professional experience
Work history
Ambulance Care Assistant
EMED Group
Burntwood, Staffordshire
07.2026 - Current
- Adjusted quickly to varying work schedules to meet service requirements.
- Handled challenging situations calmly, demonstrating resilience and composure.
- Collaborated effectively with patients, families, colleagues and relevant hospital staff in high-stress environments, resulting in optimal care provision.
- Ensured patient comfort by conducting regular checks and providing emotional support.
- Adapt quickly to changing schedules and service requirements
- Work responsibly while following relevant procedures and safety requirements
- Liaise with control operators and hospital staff to discuss drop off/pick up times and any additional patient information required.
Freelance Dance/Musical Theatre Teacher
M3 Studios
Cannock, Staffordshire
04.2022 - Current
- Created a positive learning environment through respectful and open communication.
- Encouraged participation from all students, boosting confidence levels.
- Learn choreography from other teachers prior to the lesson to teach to students.
- Utilised group work activities to develop teamwork skills amongst students.
- Provided constructive feedback on student performances, promoting continuous improvement.
- Maintained discipline in classrooms whilst ensuring fun learning experience.
Activity Leader
JC Academy
Where Required
07.2025 - 07.2026
- Enhanced teamwork by conducting interactive games and activities.
- Demonstrated flexibility whilst managing diverse groups with varying interests and abilities.
- Led group activities, promoting teamwork and cooperation amongst members.
- Received positive feedback from participants by providing enjoyable and meaningful experiences.
- Provided support to individuals struggling with tasks, demonstrating patience and understanding.
- Covered for a colleague by providing 1:1 support for SEN child during term time.
Bar Staff
Samson Blewitt
Cannock, Staffordshire
04.2024 - 08.2024
- Ensured customer satisfaction by providing excellent service.
- Communicated confidently with colleagues and customers
- Managed customer queries and resolved issues quickly and appropriately
- Maintained efficiency and professionalism when working during busy periods
- Worked effectively as part of a team while also completing responsibilities independently
Education
GCSEs -
Birmingham Ormiston Academy
Birmingham BTEC Level 3 National Extended Diploma - Performing Arts
Birmingham Ormiston Academy
BirminghamPending - Musical Theatre
Italia Conti
Woking, Surrey 09/2024 - 05/2026
Skills
- Excellent verbal and written communication
- Professional telephone and face-to-face manner
- Strong organisation and attention to detail
- Able to prioritise and manage multiple responsibilities
- Calm and professional under pressure
- Reliable and responsible approach to work
- Quick to learn new systems, procedures and processes
- Strong interpersonal and relationship-building skills
- Ability to work independently and part of a team
- Experience communicating with people from a wide range of backgrounds and ages
- Discreet and professional approach when handling sensitive situations
- Strong problem-solving and customer service skills
Timeline
Ambulance Care Assistant
EMED Group
07.2026 - Current
Activity Leader
JC Academy
07.2025 - 07.2026
Bar Staff
Samson Blewitt
04.2024 - 08.2024
Freelance Dance/Musical Theatre Teacher
M3 Studios
04.2022 - Current
Pending - Musical Theatre
Italia Conti
09/2024 - 05/2026
GCSEs -
Birmingham Ormiston Academy
BTEC Level 3 National Extended Diploma - Performing Arts
Birmingham Ormiston Academy