Ann Rarity
Cookham,West Berkshire
Summary
Dedicated professional with expertise in retail administration and community engagement. Proven ability to enhance volunteer training and development, effectively utilise donor databases, and implement visual merchandising strategies. Skilled in product pricing, POS system operation, and ensuring compliance with health and safety regulations. Committed to leveraging skills to drive organisational success and foster community relationships.
Overview
18
18
years of professional experience
Work history
Charity shop manager
Rennie Grove Peace Hospice Care
Flackwell Heath, Buckinghamshire
2012.04 - Current
- Assisted in recruiting, training, and motivating volunteer teams to support operations.
- Encouraged charitable initiatives within local communities through events to boost brand recognition.
- Resolved customer and volunteer issues or complaints professionally to foster strong relationships.
- Provided excellent customer service to ensure repeat patronage from loyal shoppers.
- Maintained a clean and organised shop environment for a welcoming shopping experience.
- Adhered to health and safety regulations to uphold a safe working environment.
- Managed stock donations to facilitate efficient distribution on the shop floor.
- Enhanced shop reputation by offering quality goods at reasonable prices to improve consumer trust.
Merchandising controller
LMM Merchandising
Little Marlow, Buckinghamshire
2008.09 - 2012.04
- Maintained brand image through adherence to visual merchandising standards across stores.
- Assisted suppliers in delivering merchandise on time.
- Supported team of merchandisers in achieving required coverage of calls.
- Processed weekly payments for merchandisers.
- Contributed to the establishment of a new branch focusing on a Waitrose contract.
Education
A-Levels - English Literature, Economics and History
Bicester Community College
Bicester, OxfordshireSkills
- Retail administration
- Volunteer training and development
- Donor database use
- Visual merchandising
- Community engagement
- Health and Safety regulations
- Product pricing
- POS system operation
Affiliations
- Swimming, gym, reading, cooking.
Work experience
Over 30 years in the retail sector, including pub management.
Timeline
Charity shop manager
Rennie Grove Peace Hospice Care
2012.04 - Current
Merchandising controller
LMM Merchandising
2008.09 - 2012.04
A-Levels - English Literature, Economics and History
Bicester Community College