Summary
Overview
Work history
Education
Skills
Languages
Timeline
Jane Eades

Jane Eades

Bridport,Dorset

Summary

Resourceful leader remaining calm under pressure and promoting superior time management and conflict resolution skills. Store Manager equipped with extensive experience in retail management and sales. Employs excellent leadership skills and multi-tasking strengths. Customer-oriented Store Manager offering over 11 years of experience in retail operations, sales and service team leadership and profitability strategies. Organised and adept at prioritising daily tasks and following through to achieve performance and productivity goals. Honest worker excelling in loss prevention strategies. Organised and proficient in restocking store merchandise to guarantee product availability for customers. Hardworking retail management professional versed in all aspects of running high-end store, including opening and closing procedures, banking, merchandising and recruiting. Skilled in planning and operations management. Background running successful business operations with knowledge of budgeting, staffing and marketing. Accomplished in driving customer and revenue growth with proactive strategies and daily management. A shop manager with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service. Organised and dependable manager with 11 years of experience. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals. Excellent time keeping, reliability, adaptable to meet unexpected needs of the business, minimal sickness record.

Overview

41
41
years of professional experience
7
7
years of post-secondary education

Work history

Charity shop Manager

Weldmar Hospicecare
Beaminster, Dorset
01.2013 - Current
  • Built loyal customer bases by delivering excellent service and ensuring availability of in-demand products.
  • Supervised and 1department deputy managers and up to 16 shop floor employees, all volunteers
  • Led and motivated sales teams to consistently meet and exceed monthly sales goals.
  • Provided useful product guidance to assist with buying decisions, closing valuable customer sales.
  • Updated store pricing, signage and merchandising based on current promotions, heightening customer interest.
  • Ensured visually appealing, effective product displays using proven experience in visual merchandising.
  • Limited financial discrepancies, accurately controlling monthly operations budget while delivering positive results.
  • Completed opening and closing procedures each day.
  • Communicated product benefits confidently and enthusiastically, effectively engaging customers to increase sales likelihood.
  • Delivered training and appraisals to build staff performance.
  • Delivered excellent service, greeting customers warmly and delivering faultless assistance throughout store visits.
  • Maintained daily transactions records, enabling diligent financial monitoring and assessment.
  • Closely monitored premises for suspicious activity, aiding loss prevention and maximising store security.

Counter fraud investigator

Department For Work & Pensions
London and West Country
08.1983 - 08.2003
  • Identified service gaps, developing plans to strengthen or expand offerings.
  • Increased brand recognition within niche using evidence-based marketing practices.
  • Applied pro-active project management techniques to deliver projects within budget.
  • Led and inspired team to uphold brand standards and demonstrate professionalism.
  • Achieved Portsmouth University Accredited Counter Fraud Officer qualification
  • Work base as a pro active team investigating employer fraud
  • Successfully maintained clean driving licence and access to reliable transportation.
  • Stayed current on processes and procedures to offer relevant assistance.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

GCSEs -

Online education
03/2013 -

O levels - Various

Southfields Secondary School, , London
Sept 1971 - Jul 1978

Skills

  • Recruiting and interviewing
  • Inventory control
  • Customer satisfaction
  • Outstanding communication skills
  • Store management
  • Exceptional leader
  • Retail sales
  • Flexible schedule
  • Retail inventory management
  • Relationship management

Languages

French
Elementary

Timeline

Charity shop Manager - Weldmar Hospicecare
01.2013 - Current
Counter fraud investigator - Department For Work & Pensions
08.1983 - 08.2003
Southfields Secondary School, - O levels, Various
Sept 1971 - Jul 1978
Online education - GCSEs,
03/2013 -
Jane Eades