Summary
Overview
Work History
Education
Skills
References
Interests
Timeline
Generic

Ann Jetto

Senior Transition Deployment Manager
London,GB

Summary

Experienced Digital Business Analyst with over 10 years of expertise in the public and private sectors. Performance-driven and goal-oriented, excels in delivering end-to-end value-added IT solutions, business change, and process improvements using Agile and Waterfall methodologies. Extensive experience includes effectively engaging and influencing internal and external stakeholders at all levels, eliciting information and requirements through focus groups and workshop analysis. Proven go-getter confident in ability to deliver significant and measurable value to any organization. With a proactive and customer-centric approach, possesses strong communication skills, a friendly demeanor, and a "can-do" attitude. Seeking a new challenge to apply highly transferable skill set to the next project.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Dynamic individual with hands-on experience in [Area of expertise] and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

2025
2025
years of professional experience

Work History

Senior Transition Deployment Manager

Foreign, Commonwealth and Development Office
1 2021 - Current
  • Creating and executing detailed transition plans, outlining tasks, timelines, and resources
  • Coordinating with project teams and departments to ensure alignment with transition objectives
  • Monitoring and evaluating the progress of transitions, addressing issues as they arise
  • Analyzing internal requests for changes and consulting with management to deny or approve the proposed changes
  • Arranged with our PAGS (Partners Across Government) monthly updates presenting company wide of transition updates on progress also addressing any issues
  • Develop robust working relationships with key process owners across the business
  • Ensured effective project, stakeholder and change management tools and processes are used properly throughout the transition
  • Ensured risks and appropriately managed and mitigated actions are in place to ensure continuity of service and minimum disruption to both existing operations and the processes to be transitioned
  • Ensure that a robust monitoring process is implemented and rigor is established to resolve process inefficiencies and capture lessons learned in the deployment phase

Business Analyst

Foreign, Commonwealth and Development Office
11.2019 - 12.2020
  • Customer facing working with Senior Civil Servants and Partner (British Council and Department for International Development)
  • Elicited requirements using a variety of techniques, including interviews, document analysis, requirements workshops, virtual site visits, business process descriptions, scenarios, task and workflow analysis and gap analysis
  • Articulated business requirements into detailed design - Use Cases, Process Mapping & Work Shops
  • Identified interdependencies with other systems illustrated by data models
  • Documenting test scripts

E-Commerce Business Analyst

Collinson
05.2019 - 10.2019
  • Supported the Product Owner in gathering requirements and managing client expectations
  • Lead product backlog refinement meetings and make sure that user stories are well defined and understood by all members of the cross-functional team
  • Participate in technical workshops and client meetings
  • Check deliverables against business requirements and participate in sprint demos
  • Made strategic recommendations to clients based on data insights and best practices
  • Worked with offshore development teams

Digital Business Analyst

Jones, Lang & La Salle (JLL)
10.2018 - 12.2018

Digital Business Analyst

Computer Task Group (CTG)
05.2018 - 09.2018

Digital Business Analyst & Data Manager

Department for Environment, Food & Rural Affairs
05.2017 - 04.2018

Project Manager & Digital Business Analyst

Springer Nature Publishing Group
03.2016 - 04.2017

Digital Business Analyst

Foreign & Commonwealth Office
01.2016 - 03.2016

Business Analyst

Metropolitan Police Service
05.2014 - 11.2014

Project Manager & TUPE Analyst

Ministry of Justice
09.2011 - 04.2014

Education

Skills

Experienced of working in an agile environment

Facilitating workshops and forums with key stakeholders and external service providers to ensure prioritisation and progress

Competent on creating test plans

Used JIRA to manage backlog and Confluence for documentation for several projects

Lead in designing and creating training material and conducting internal training sessions

SAP Hybris Marketing (CRM)

Sales Force certified Administrator (CRM)

ISEB Diploma in Business Analyst

Prince 2 Project Management

Hold’s valid SC

References

Excellent references available on request

Interests

Socialising - party planning

Timeline

Business Analyst

Foreign, Commonwealth and Development Office
11.2019 - 12.2020

E-Commerce Business Analyst

Collinson
05.2019 - 10.2019

Digital Business Analyst

Jones, Lang & La Salle (JLL)
10.2018 - 12.2018

Digital Business Analyst

Computer Task Group (CTG)
05.2018 - 09.2018

Digital Business Analyst & Data Manager

Department for Environment, Food & Rural Affairs
05.2017 - 04.2018

Project Manager & Digital Business Analyst

Springer Nature Publishing Group
03.2016 - 04.2017

Digital Business Analyst

Foreign & Commonwealth Office
01.2016 - 03.2016

Business Analyst

Metropolitan Police Service
05.2014 - 11.2014

Project Manager & TUPE Analyst

Ministry of Justice
09.2011 - 04.2014

Senior Transition Deployment Manager

Foreign, Commonwealth and Development Office
1 2021 - Current
Ann JettoSenior Transition Deployment Manager