Anmol Singh
Dudley,WEST MIDLANDS
Summary
Hard-working crew member with strong organisational skills. Achieves company goals through exceptional planning and prioritisation. Reliable and team-focused, with strong communication and problem-solving skills, ensuring seamless coordination and customer satisfaction. Demonstrated ability to thrive in fast-paced environments and collaborate with diverse teams, ensuring smooth operations. Ready to contribute to success for the customer assistant role. Experienced in running operation and customer assistant and great Team Member bringing 3 and half years of related experience. Motivated, conscientious worker confident using initiative and problem-solving skills to contribute to teams in diverse, customer-facing environments.
Overview
5
5
years of professional experience
Work history
Crew Member
McDonald’s
Bilston
2023.07 - 2026.05
- I have met many people and learnt a lot about teamwork communicating within these months.
- I've had fair share of interactions with customers and many new workers which was very fun teaching newcomers on how to work in kitchen, how to do stocking and deal with customer service and follow each procedure on properly.
- Although I've never had the title for crew trainer, I was referred to by most of the managers and crew trainers and trained multiple staff at times even during busy hours.
- I have been sent in many restaurants around Birmingham to help and train staff whenever needed help.
- Customer service and customer care is one of my most important skills because it helps build relationships with the customers which makes them come back for an excellent service.
- Coordinated with kitchen staff for timely preparation of orders reducing wait times for customers.
- Offered menu recommendations based on customer preferences improving their dining experience.
- Upheld health and safety guidelines whilst preparing food items preventing cross-contamination risks.
- Warmly greeted customers and proactively reduced wait times.
- Handled customer complaints using quick decision-making to resolve issues.
- Operated cash registers accurately, ensuring proper handling of transactions.
- Resolved customer complaints quickly, restoring trust in our service quality.
- Supported management in administrative tasks enhancing operational efficiency.
Volunteer - Waiting Staff
Lakshman
West Bromwich, Sandwell
2022.06 - 2022.09
- I volunteered in a restaurant as a part of the waiting staff so that I can have some experience for the job roles I'm looking for.
- Facilitated smooth running of restaurant operations to ensure customer satisfaction.
- Demonstrated excellent communication skills with customers and colleagues alike.
- Prioritised multitasking under high pressure situations, improving overall service speed.
Volunteer
Q3 Tipton Academy
Tipton, Sandwell
2021.05 - 2021.05
- I have volunteered within many school activities such as Open Days, school productions and Sports Days.
- These experiences have allowed me to develop confidence in communicating with many different members of the community to support the smooth running of Academy Events.
- Monitored crowd to proactively identify problems and keep groups under control.
Education
Business Management - Business
Arden University
Birmingham02.2028
Skills
- Bilingual or multilingual
- Communication excellence
- Fast-Paced work adaptability
- Team player
- Customer Service
- Customer relations
- Restaurant deep cleaning
- Quality assurance and control
- Time efficiency
- Multitasking efficiency
- Work pace adaptability
- Precision under pressure
- Staff training
- Technical support
- Equipment operation
Timeline
Crew Member
McDonald’s
2023.07 - 2026.05
Volunteer - Waiting Staff
Lakshman
2022.06 - 2022.09
Volunteer
Q3 Tipton Academy
2021.05 - 2021.05
Business Management - Business
Arden University