MD IBRAHIM KHALIL Anik
cardiff,united kingdom
Summary
A student with passion and hard working mentality looking for part time Jobs. Dynamic and adaptable professional with expertise in barista training and customer relations. Skilled in fast-paced work environments, food preparation. Proficient in handling customer complaints with a strong service orientation. Bilingual capabilities enhance communication and service delivery. Committed to leveraging skills in a challenging role within the hospitality industry.
Overview
5
5
years of professional experience
1
1
Certification
Work history
Crew member
KSA Albaik International Uttara
Dhaka, Bangladesh
2024.09 - 2025.11
- Resolved customer complaints quickly, restoring trust in our service quality.
- Collaborated with team members to maintain a friendly work environment promoting productivity.
Warehouse assistant
Shopno,Bangladesh
Dhaka, Bangladesh
2023.08 - 2024.07
- Loaded and unloaded goods to prevent damage.
- Sorted incoming products for efficient storage and distribution.
Customer service assistant
Domino's Pizza, Dhaka-1206
Dhaka, Bangladesh
2021.02 - 2023.05
- Improved customer relations by managing customer complaints effectively.
- Maintained a clean and orderly checkout area, contributing to a pleasant store environment.
Education
Bachelor of Science - Computer science
Cardiff Metropolitan University
Cardiff 2026.01 -
Skills
- Barista training
- Fast-Paced work adaptability
- Bilingual or multilingual
- Customer relations
- Food preparation
- Menu memorisation
- Customer complaint handling
- Service orientation
- Heavy lifting
Languages
English
Fluent
Bengali
Native
Hindi
Fluent
Urdu
Fluent
Certification
Barista course, BEACON ACADEMY BANGLADESH, REG: STP-DHA- 001183, ID NO- BARI-40002 With grade A
Timeline
Bachelor of Science - Computer science
Cardiff Metropolitan University
2026.01 -
Crew member
KSA Albaik International Uttara
2024.09 - 2025.11
Warehouse assistant
Shopno,Bangladesh
2023.08 - 2024.07
Customer service assistant
Domino's Pizza, Dhaka-1206
2021.02 - 2023.05