Angela Snow
Waterlooville,Choose State
Summary
Many years in customer service
A friendly aproachable person
Good communication skills
Flexible
Retail professional adept at managing store operations, leading teams, and ensuring excellent customer service. Strong skills in inventory control, sales strategies, and staff training, with focus on enhancing customer satisfaction and achieving sales targets.
Overview
38
38
years of professional experience
Work History
Retail Manager
Shoezone
Waterlooville
1986.08 - 2024.05
- Organised staff schedules, holiday rotas, and shift patterns to ensure seamless store operations.
- Created positive working environments by offering support and guidance to staff.
- Interacted with customers to develop rapport, determine shopping needs and upsell or cross-sell items and resolve complaints.
- Merchandised displays to showcase new and popular items.
- Hired and trained staff for optimum performance against sales and marketing objectives.
- Oversaw health and safety compliance, minimising risks and maintaining a safe shopping environment.
Education
GCSEs -
Purbrook park school
WidleySkills
- Store management
- Customer service
- Staff scheduling
- Customer engagement
- Risk assessment
- Customer service skills
- Customer focus
- Good communicator
- Stock management
Timeline
Retail Manager
Shoezone
1986.08 - 2024.05
GCSEs -
Purbrook park school