Angela Beresford
Derby,Derbyshire
Summary
Proactive Medical Secretary excelling in patient interaction and communication. Manages electronic diaries and schedules for clinicians, ensuring seamless access to appointments and training. Demonstrates a friendly, approachable attitude, serving as the first point of contact for queries and fostering positive relationships. Possess strong organisational skills with focus on efficient office management and patient care. Skilled in effective communication, ensuring clear and compassionate interactions with patients and team members. Proven ability to manage schedules, maintain patient records, and handle administrative tasks with precision. Highly adaptable and quick to learn new procedures and technologies.
Friendly, reliable, good sense of humour with an excellent work ethic, working effectively independently and as part of a team
Overview
31
31
years of professional experience
Work History
Medical Secretary
University Hospitals of Der
Derby, Derbyshire
02.1996 - Current
- Provided comprehensive administrative support to the department, managing various tasks efficiently.
- I regularly use the hospital systems such as Lorenzo, t-pro, outlook. T-pro is the hospital system used for typing letters
- I arrange meetings and produce accurate formal minutes.
- I use outlook email system and have access to the clinicians and managers' electronic diaries to schedule patient visits, meetings, appraisals, training etc
- I have built excellent working relationships with health professionals, clerical staff, departments and other parties both inside and outside the hospital helping me to develop excellent interpersonal skills.
- I manage a large workload effectively, mostly without direct supervision. I am used to tight deadlines and changeable working patterns which together with the use of advanced, fast accurate keyboard skills and my ability to multi-task and use of excellent organisational skills, I believe I cope with this extremely well
- I am the first point of contact for all queries, presenting a friendly, reliable and approachable attitude.
- Demonstrated a willingness to learn and undertook new training and skills as required.
Education
Administration
Buxton College
BuxtonSkills
- Scheduling appointments
- Microsoft Office Suite
- Team collaboration
- Administrative support
- Patient interaction
- Medical terminology
- Data entry accuracy
- Time management
- Document preparation
- Confidentiality practices
- Meeting coordination
- Workflow optimization
- Communication skills
- Administrative tasks
- Patient confidentiality
- Electronic health records management
- Sensitive information handling
- Fast typing speed
- Appointment scheduling software
- Patient queries
- Workload handling
- Telephone etiquette
- Audio typing
- Time management efficiency
- Appointment management
- Clinical correspondence
Timeline
Medical Secretary
University Hospitals of Der
02.1996 - Current
Administration
Buxton College