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Dedicated customer service professional with a strong focus on client satisfaction and effective communication. Demonstrates reliability, active listening, and a client-focused approach to resolve complaints and manage customer enquiries efficiently. Proficient in order processing, real-time order tracking, and sales order processing, with a keen ability to analyse stock and sales data. Skilled in using Office 365 for various administrative tasks. Committed to maintaining positive language use, patience, and composure in all interactions.

Results-driven person with expertise via studies in digital marketing, pricing strategies, and market research, complemented by strong communication skills and proficiency in Microsoft Office. Adept at customer service, retention, and adaptability, with a proven ability to enhance product knowledge and deliver impactful demonstrations. Keen interest in visual merchandising, product display, and sales reporting, showcasing reliability and punctuality while maintaining patience and composure in dynamic environments. Committed to leveraging technical specifications and motivational attitude to drive business success and foster long-term customer relationships.

Customer-centred banking professional with a diverse financial service career in institutional business development and project management. Innovative and detail-orientated Investment Banker successful at improving operations, impacting business growth and enhancing profits.

 Experience customer care assistant brings eight+ years of applying exceptional customer service, conflict mediation and communication skills to address diverse needs. Smoothly mitigate customer conflicts through calm, level-headed strategies. Responsive and resilient team player with adaptable and resourceful mindset. 

Dynamic customer care professional with proven expertise in claims processing and customer relationship management at Allstate Insurance. Adept at resolving complex issues and enhancing client satisfaction, leading to increased referrals. Strong team collaborator with exceptional interpersonal communication skills, committed to delivering outstanding service and fostering lasting client relationships.

Angel Brianna Kasindi

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Customer Care assistant

Education

Undergraduate degree - Music and Theatre

A levels/BTEC - Music, BTEC Performing arts diploma

GCSE's - English language, English literature, Maths, Combined Science, French, Geography, Sociology, Music

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Undergraduate degree - Music and Theatre

A levels/BTEC - Music, BTEC Performing arts diploma

Customer Care assistant

GCSE's - English language, English literature, Maths, Combined Science, French, Geography, Sociology, Music

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