Logan Williams
Tonyrefail,RCT
Summary
Results-driven person with expertise via studies in digital marketing, pricing strategies, and market research, complemented by strong communication skills and proficiency in Microsoft Office. Adept at customer service, retention, and adaptability, with a proven ability to enhance product knowledge and deliver impactful demonstrations. Keen interest in visual merchandising, product display, and sales reporting, showcasing reliability and punctuality while maintaining patience and composure in dynamic environments. Committed to leveraging technical specifications and motivational attitude to drive business success and foster long-term customer relationships.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work history
Customer care assistant
Tonyrefail Auto Service Ltd
Tonyrefail, RCT
02.2019 - 11.2021
- Assimilated new company policies quickly for consistent service provision.
- Enhanced brand reputation with excellent communication skills.
- Assisted customers in making informed decisions by providing relevant product information.
- Delivered exceptional service despite challenging customer situations.
- Improved customer satisfaction by efficiently resolving queries and complaints.
- Supported marketing initiatives by participating in promotional events.
- Contributed to sales targets by upselling products when appropriate.
- Achieved high level of product knowledge through continuous learning.
Education
A-Levels -
Tonyrefail School
TonyrefailGCSEs -
Tonyrefail Community School
Tonyrefail 09.2022 - 08.2024
Skills
- Motivational attitude
- Pricing strategies
- Digital marketing
- Customer adaptability
- Patience and composure
- Product display
- Market research
- Data entry
- Product demonstration
- Sales reporting
- Customer retention
- Customer service
- Product knowledge
- Reliability and punctuality
- Microsoft Office proficiency
- Communication skills
Affiliations
Voluntary work - Basketball coach
Accomplishments
Welsh Basketball U14 National level.
Languages
Welsh
Intermediate (B1)
Spanish
Intermediate
Certification
LiFE (Lessons in 'Financial Education) Level 2 merit
Agored Cymru extended certificate in Personal and Social Education Level 2
References
References available upon request.
Timeline
GCSEs -
Tonyrefail Community School
09.2022 - 08.2024
Customer care assistant
Tonyrefail Auto Service Ltd
02.2019 - 11.2021
A-Levels -
Tonyrefail School
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