Aneta Malyszek
Hungerford,West Berkshire
Summary
Dedicated and detail-oriented professional with over 17 years of experience across education, banking, and hospitality environments. After working in schools for past ten years in order to better support my children's education and needs, I am now keen to rejoin the finance/accounting industry. Currently studying for AAT Level 2 and seeking to transition into an accounting career. Strong background in administration, cash handling, customer service, record management, and maintaining accuracy in fast-paced settings. Previously worked as a bank Customer Adviser/Cashier and Bistro Manager, developing financial, organisational, and communication skills. Reliable, analytical, and eager to apply transferable experience and accounting knowledge to support finance teams and build a successful career in accounting.
Overview
20
20
years of professional experience
Work History
Teaching Assistant in Special Educational Needs
Fitzwaryn School
WANTAGE, Oxfordshire
09.2025 - Current
- Organised classroom spaces and materials to help teacher prepare for lessons.
- Implemented individual education plans for students with learning difficulties.
- Planned and prepared lessons with lead teacher, evaluating and adjusting to meet diverse learning styles.
- Adapted teaching strategies to meet diverse learning needs of Special Educational Needs SEN students.
- Supervised and supported SEN pupils to complete in-class activities.
Teaching Assistant in Secondary Schools
St Mary's College
Hull
11.2023 - 08.2025
- Developed positive relationships with all students using a student-centred approach to practice.
- Monitored and reported on student progress to teachers, highlighting areas for improvement.
- Performed in-class marking, exam invigilation and organised routine tests.
- Organised classroom spaces and materials to help teacher prepare for lessons.
- Promoted cultural sensitivity and inclusion with students of non-English speaking backgrounds.
Teaching Assistant In Primary School
St Mary RC Primary School
Market Weighton, East Riding of Yorkshire
10.2017 - 08.2023
- Supported pupil learning through one-to-one sessions and small group activities, adapting to individual needs.
- Provided 1:1 support to students with Maths, Science and English.
- Collaborated with teachers to evaluate pupils' work, contributing to termly reports.
- Monitored social interactions and modelled positive choices to improve connections and reduce conflicts.
Restaurant Manager
Grant's Bistro 22
Beverley, East Riding of Yorkshire
01.2014 - 10.2017
- Trained newly hired employees on service techniques, company procedures and safety processes.
- Worked closely with chef and cooks to determine menu plans for special events or occasions.
- Balanced cash registers, reconciled transactions and deposited establishment's earnings.
- Managed rotas to cover high service level periods and avoid service delays.
Customer Advisor
EuroBank SA
Lublin, Poland
10.2008 - 02.2009
- Addressed customer service enquires quickly and accurately.
- Successfully managed customer issues with effective and efficient solutions.
- Maintained up-to-date knowledge of products, services, and company policies to offer accurate information to customers.
- Built and nurtured positive relationships with customers, leading to increased loyalty and repeat business.
Customer Advisor
Bank Millennium SA
Lublin, Poland
01.2007 - 09.2008
- Addressed customer service enquires quickly and accurately.
- Maintained up-to-date knowledge of products, services, and company policies to offer accurate information to customers.
- Built long-lasting customer relationships by providing helpful, informative and attentive customer service.
- Managed cash and till operations such as refunds, purchases and item scanning.
- Managed inbound customer service calls, efficiently resolving queries and complaints to uphold satisfaction levels.
- Analysed customer financial statements and credit data to assess creditworthiness for loan approvals.
- Performed daily maintenance of loan applicant database.
Credit Card Seller
MultiBank SA
Lublin, poland
06.2006 - 12.2006
- Sold credit cards to potential customers by identifying their financial needs and suggesting suitable products.
- Monitored market trends and competitor activities to provide timely and relevant product feedback to the management team.
- Analysed customer needs to recommend appropriate credit card products, maximising satisfaction and sales.
Education
NVQ Level 2 - AAT level 2 Certificate in Accounting
ICS Learn
01-2026
Diploma of Higher Education - Geography
University of Marie Curie-Sklodowska
Lublin01-2006
Skills
- AAT Level 2 (in progress)
- Numerical accuracy and attention to detail
- Cash handling and reconciliation
- Customer service and communication
- Microsoft Excel and Microsoft Office
- Time management and organisation
- Problem-solving and teamwork
- Behaviour management strategies
- Student engagement
- Customer service
- Patience under pressure
- Problem-solving
- Excellent listening and communication
- Team player
- Multi-tasking
- Cash handling
- Telephone manners
- Staff education and training
Languages
Polish
First Language
Interests
- Hiking
- Cooking
- Crafts
Timeline
Teaching Assistant in Special Educational Needs
Fitzwaryn School
09.2025 - Current
Teaching Assistant in Secondary Schools
St Mary's College
11.2023 - 08.2025
Teaching Assistant In Primary School
St Mary RC Primary School
10.2017 - 08.2023
Restaurant Manager
Grant's Bistro 22
01.2014 - 10.2017
Customer Advisor
EuroBank SA
10.2008 - 02.2009
Customer Advisor
Bank Millennium SA
01.2007 - 09.2008
Credit Card Seller
MultiBank SA
06.2006 - 12.2006
NVQ Level 2 - AAT level 2 Certificate in Accounting
ICS Learn
Diploma of Higher Education - Geography
University of Marie Curie-Sklodowska