Summary
Overview
Work history
Education
Skills
Timeline
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Amna Qaiser

Ilford,London

Summary

A highly skilled professional with a strong foundation in time management, problem solving, and communication. Demonstrates exceptional leadership and teamwork abilities, complemented by critical thinking and creativity. Proficient in computer skills and data entry accuracy, with a proven track record in customer services. Known for strong empathy and interpersonal skills, consistently helpful and proactive in all endeavours.

Overview

5
5
years of professional experience
6
6
years of post-secondary education

Work history

Customer services advisor

Uniqlo
London
08.2023 - 12.2025
  • Utilised effective listening skills whilst interacting with customers to understand their needs better.
  • Managed appointments with clients for better time management.
  • Promoted new products to customers, driving brand awareness.

Team leader

Dixy Chicken
Ilford, Redbridge
10.2024 - 01.2025
  • Fostered a high-performing environment to drive productivity and quality.
  • Led project coordination, resulting in timely delivery.
  • Streamlined workflow for a more efficient process.
  • Coordinated daily tasks, ensuring smooth workflow within the team.

Sales manager

Furniture warehouse
Barkingside, Redbridge
02.2024 - 06.2024
  • Managed key accounts, resulting in consistent revenue generation.
  • Guided team members on best practices in upselling and cross-selling techniques, leading to enhanced customer value proposition.

Receptionist

Community Military Hospital
Sialkot, Pakistan
05.2021 - 12.2022
  • Completed data entry tasks whilst adhering to strict deadlines.
  • Handled appointment scheduling to ensure smooth daily operations.
  • Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.

Education

Master of Science - Healthcare Leadership

BPP university
London
03.2023 - 02.2024

Bachelor of Science - Zoology

Government university Faisalabad
Faisalabad Pakistan
10.2017 - 04.2021

FSC premedical - Medical

Nisa Girls College
Sialkot Pakistan
09.2015 - 03.2017

Skills

  • Time management skills
  • Problem solving skills
  • Communication skills
  • Leadership skills
  • Team work
  • Critical thinking
  • Creativity
  • Interpersonal skills
  • Computer skills
  • Strong empathy
  • Data entry accuracy
  • Customer services
  • Helpful and proactive

Timeline

Team leader

Dixy Chicken
10.2024 - 01.2025

Sales manager

Furniture warehouse
02.2024 - 06.2024

Customer services advisor

Uniqlo
08.2023 - 12.2025

Master of Science - Healthcare Leadership

BPP university
03.2023 - 02.2024

Receptionist

Community Military Hospital
05.2021 - 12.2022

Bachelor of Science - Zoology

Government university Faisalabad
10.2017 - 04.2021

FSC premedical - Medical

Nisa Girls College
09.2015 - 03.2017

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Amna Qaiser