Summary
Overview
Work history
Education
Skills
Timeline
Generic
Ameer  Hamza

Ameer Hamza

Birmingham,UK

Summary

Driven professional with background in sales, customer service and operations management across diverse industries. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels. Seeking to leverage strong target achievement to progress within growing company.

Overview

2
2
years of professional experience
4
4
years of post-secondary education

Work history

Retail worker

DIAMAX PAINT
SIALKOT, PUNJAB
02.2021 - 08.2023
  • Explained establishment policies to customers and offered advice on selections.
  • Requested and checked customer IDs at checkout for age-restricted products.
  • Helped customers obtain specialised help for refunds and exchanges.
  • Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
  • Managed daily administration process associated with sales, stock control and deliveries, ensuring all orders were progressed on time.
  • Identified discrepancies in stocks through regular inventory management.

Security door supervisor

MSF
SIALKOT, PUNJAB
10.2021 - 01.2023
  • Upheld professional and approachable demeanor to provide customer assistance.
  • Minimised threat of violence, conducting body searches and screening processes through X-rays and metal detectors.
  • Completed thorough incident reports, recording exact observations, occurrences and witness statements.
  • Remained flexible in rapidly moving environment and adapted to developing situations.
  • Created and maintained secure, safe and welcoming environment for patrons.
  • Watched CCTV footage to proactively identify suspicious or dangerous behaviour.
  • Secured cash and valuables against on-property loss or interference during transport.
  • Screened passengers and belongings to clear for boarding.
  • Checked ID cards and documented details in security log.
  • Identified safety risks by analysing reports and camera footage.

Education

Bachelor of Science - Computer Science

University of Central Punjab
Pakistan
11.2018 - 06.2022

Master of Science - Computer Science

University College Birmingham
Birmingham
09.2023 -

Skills

  • Financial records analysis
  • Cash management
  • Retail sales techniques
  • Promotions
  • Upselling expertise
  • Superb time management
  • Self-motivated
  • Credit card processing
  • Money handling
  • Leadership
  • Problem-solving
  • Social media marketing
  • Time management

Timeline

Master of Science - Computer Science

University College Birmingham
09.2023 -

Security door supervisor

MSF
10.2021 - 01.2023

Retail worker

DIAMAX PAINT
02.2021 - 08.2023

Bachelor of Science - Computer Science

University of Central Punjab
11.2018 - 06.2022
Ameer Hamza