Bhumika Grover
Southall,Middlesex
Summary
As a motivated and artistic student, I possess a strong passion for creativity and innovation. My dedication to excellence and willingness to learn make me a valuable addition to any team. With a background in diverse job roles, I possess a range of skills that allow me to contribute to a variety of projects. I thrive in collaborative environments and am committed to achieving the goals of the organization
Overview
1
1
year of professional experience
Work history
Retail Sales Associate
Santas Great Grottos
2022.10 - 2023.01
- Drove sales results by building and maintaining astrong and thoroughly updated client portfolio.
- Exhibited awareness of loss prevention guidelines and complied with inventory control measures.
- Engaged clients by building authentic, long-term relationships, from welcoming to after-sales assistance.
- Championed thehighest level of professionalism and expertise in communication and teamwork.
- Worked closely with thestock team to guarantee product availability and meet client requests.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Completed purchases with cash, credit, and debit payment methods, providing customer receipts for reference.
Waitress
Lavish Lounge
2022.01 - 2022.07
- Handled complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction
- Processed cash and card payments during busy periods, limiting customer wait times
- Provided positive customer experiences and enhanced brand reputation through attentive, helpful service
- Provided friendly, attentive service by promptly responding to customer inquiries and processing order requests.
Sales Negotiator
Galaxy Real Estate
2022.01 - 2022.04
- Attended marketing meetings and presentations to gain an overall concept of the company's brand image
- Managed email and social media accounts successfully
- Learned how to effectively compile data for PowerPoint presentations
- Answered phone calls and responded to emails in line with company policies.
- Managed a portfolio of commercial properties
- Conducted market research to identify potential investment opportunities and advised clients on acquisition and disposition strategies.
- Negotiated lease agreements with tenants and provided ongoing support to ensure tenant satisfaction.
- Conducted property valuations and financial analysis to support acquisition and disposition decisions.
- Conducted due diligence on potential investment opportunities, including site visits and market research.
- Coordinated lease negotiations with tenants, resulting in favorable lease terms for the company.
- Assisted in the management of commercial properties, including tenant relations, maintenance, and repairs.
- Generated leads and identified potential investment opportunities through networking and market research.
Education
GCSEs -
Guru nanak Sikh academy
A-Levels (predicted) -
Greenford high school
Skills
- Scheduling
- Reliable
- Can work well in any
- Environment
- Excellent communication
- Skills
- Event planning
- Customer service
- Self-motivated
- Outgoing and enthusiastic
- Money handling
- Financial records analysis
- Retail merchandising expertise
Languages
English
Fluent
Hindi
Fluent
Punjabi
Native
Spanish
Intermediate
Timeline
Retail Sales Associate
Santas Great Grottos
2022.10 - 2023.01
Sales Negotiator
Galaxy Real Estate
2022.01 - 2022.04
Waitress
Lavish Lounge
2022.01 - 2022.07
GCSEs -
Guru nanak Sikh academy
A-Levels (predicted) -
Greenford high school