Amber Wharton

At Tesco Cafe, I was employed temporarily during the busy season at Christmas. This experience includes:

• Team efficiency, coordination and communication
• Improved customer satisfaction by providing efficient and friendly service.
• Executed food and drink orders accurately
• Ensured compliance with health regulations through effective cleaning practices in the dining area.
• Utilised professional communication skills to resolve customer complaints.
• Handled cash transactions accurately, ensured balanced till at end of shift.
• Served meals and drinks with professionalism

My time at Millet's provided me essential hospitality experience during my first years in the industry. Other skills gained also includes:

• Successfully served a high demand of customers during busy periods
• Demonstrated proficiency in operating espresso machines with precision and care.
• Ensured freshness of pastries and cakes on display.
• Addressed any customer complaints or issues promptly, ensuring customer satisfaction.
• Managed high volume orders during peak hours while maintaining the quality of service.
• Enhanced efficiency by keeping work areas tidy and well-stocked.
• Collaborated with kitchen staff to ensure order accuracy.
• Met special dietary requests with careful preparation and presentation of dishes.

I was given a valuable opportunity to volunteer at my local art gallery for a week. Here I gained invaluable experience in:

• Construction of frames, sliced glass, cut mounts and meticulously assembled the completed frame that was custom to the artworks.
• Maintained cleanliness of gallery spaces for a neat and welcoming environment.
• Handled a variety of valuable, delicate art works
• Consulted with clients on their preferences and making recommendations.
• Handled social media promotion for increased visibility of the gallery's activities online.
• Processed large transactions, ensuring customer satisfaction