Summary
Overview
Work history
Education
Skills
Certification
Timeline
Generic

Kacie Thomas

Stockport ,Cheshire

Summary

Reliable and motivated individual with strong organisational skills and compassionate approach to animal care. Demonstrates proficiency in managing schedules and effective communication with pet owners. Dedicated to ensuring well-being and happiness of dogs under care.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.

Overview

2
2
years of professional experience
1
1
Certification

Work history

Front of house team member

Tumble Jacks
Marple, Stockport
05.2022 - 06.2022
  • Checked guest satisfaction regularly, addressing any issues promptly.
  • Recommended menu items to guests, enhancing their dining experience.
  • Enhanced guest experience with a friendly and helpful attitude.
  • Contributed to team success by maintaining cleanliness and organisation in work areas.
  • Balanced the needs of multiple tables whilst maintaining top-quality customer service.
  • Greeted guests warmly upon arrival, creating a welcoming atmosphere.
  • Upheld rigorous hygiene standards in all front-of-house areas.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Maintained attractive, clean and orderly spaces, creating a welcoming atmosphere for customers.

Dog walker

Belboosha
Marple, Stockport
11.2023 - 02.2024
  • Cleaned up after dogs during walks keeping public spaces tidy.
  • Conducted initial meet-and-greet sessions with new clients building a professional relationship based on trust.
  • Provided quality dog walking services for client satisfaction.
  • Enhanced customer loyalty through reliable and professional dog walking services.
  • Carried out basic grooming tasks after walks, ensuring clean return of pets to homes.
  • Utilised understanding of different breeds' behaviour in handling dogs, enhancing safety and enjoyment on walks.
  • Ensured proper hydration of dogs during long walks, improving overall health.
  • Established trust with dogs using patient approach, fostering strong relationships with pets under care.
  • Delivered timely service to ensure dogs' health and wellbeing.
  • Maintained safe environments for pets whilst on walks.
  • Provided comfort and reassurance to distressed or anxious animals demonstrating empathy.
  • Provided animals with right amounts of exercise.
  • Treated all dogs with kindness and care, providing regular updates to owners for continued trust.

Stable worker

Glen Jake’s Riding School
Marple, Stockport
11.2023 - 11.2023
  • Promoted animal welfare through regular check-ups and grooming sessions.
  • Prioritised safety in all tasks, reducing potential hazards in the work environment.
  • Followed strict dietary plans for each horse to promote nutrition and health.
  • Maintained optimal living conditions for animals by cleaning and refilling water troughs daily.
  • Ensured stable cleanliness by routinely mucking out stalls.
  • Fed all animals on schedule, contributing to their overall health and well-being.

Education

GCSEs - English language

Marple Hall High School
Marple, Stockport
09/2018 - 06/2023

GCSEs - English literature

Marple Hall High School
Marple, Stockport
09/2018 - 06/2023

GCSEs - Maths

Marple Hall High School
Marple, Stockport
09/2018 - 06/2023

GCSEs - Biology

Marple Hall High School
Marple, Stockport
09/2018 - 06/2023

GCSEs - Physics

Marple Hall High School
Marple, Stockport
09/2018 - 06/2023

GCSEs - Chemistry

Marple Hall High School
Marple, Stockport
09/2018 - 06/2023

GCSEs - Geography

Marple Hall High School
Marple, Stockport
09/2018 - 06/2023

GCSEs - Food technology

Marple Hall High School
Marple, Stockport
09/2018 - 06/2023

GCSEs - Design technology

Marple Hall High School
Marple, Stockport
09/2018 - 06/2023

GCSEs - Spanish

Marple Hall High School
Marple, Stockport
09/2018 - 06/2021

Diploma of Higher Education - Level 3 advanced extended technical diploma in animal management

Manchester College
Manchester
09/2023 - 06/2025

Skills

  • Maintaining cleanliness standards
  • Pet first aid certified
  • Reliable nature
  • Sense of initiative
  • Responsible nature
  • Time management efficiency
  • Calmness under pressure
  • Trustworthy and honest
  • Animal behaviour management
  • Pet behaviour development
  • Clear communicator
  • Trustworthy
  • Excellent patience levels
  • Punctuality
  • Initiative taking
  • Hygiene standards compliance
  • Health and Safety Compliance
  • Customer Service
  • Professionalism and etiquette
  • Patience and tolerance
  • Table cleaning proficiency
  • Welcoming demeanour

Certification

PDSA pet first aid course certified.

BHF life saving CPR certified.

Timeline

Dog walker

Belboosha
11.2023 - 02.2024

Stable worker

Glen Jake’s Riding School
11.2023 - 11.2023

Front of house team member

Tumble Jacks
05.2022 - 06.2022

GCSEs - English language

Marple Hall High School
09/2018 - 06/2023

GCSEs - English literature

Marple Hall High School
09/2018 - 06/2023

GCSEs - Maths

Marple Hall High School
09/2018 - 06/2023

GCSEs - Biology

Marple Hall High School
09/2018 - 06/2023

GCSEs - Physics

Marple Hall High School
09/2018 - 06/2023

GCSEs - Chemistry

Marple Hall High School
09/2018 - 06/2023

GCSEs - Geography

Marple Hall High School
09/2018 - 06/2023

GCSEs - Food technology

Marple Hall High School
09/2018 - 06/2023

GCSEs - Design technology

Marple Hall High School
09/2018 - 06/2023

GCSEs - Spanish

Marple Hall High School
09/2018 - 06/2021

Diploma of Higher Education - Level 3 advanced extended technical diploma in animal management

Manchester College
09/2023 - 06/2025
Kacie Thomas