Amandeep Kaur
Renfrewshire,Renfrewshire
Summary
Store Supervisor with 2.5 years of experience leading dynamic teams. Grows profits and controls costs through responsible stock ordering and rota planning. Plans and delegates tasks to meet daily service requirements and exceed sales targets.
Overview
7
7
years of professional experience
8
8
years of post-secondary education
Work history
Retail store supervisor & Post Office Assistant
Parks Main Post Office and Shops
Erskine, Renfrewshire
2023.07 - Current
- Conducted personnel performance appraisals to assess the training needs of staff members.
- Dealt with customer complaints and rectified product and service issues.
- Set sales targets and implement action plans for achieving set objectives.
- Formulated pricing plans by reviewing merchandise activities and determining additional needs for sales promotions.
- Taught employees how to optimize space for special events such as discount sales.
- Stocked shelves and racks and kept mannequins in strategic locations to attract customers to the store.
Retail store assistant | Post Office Assistance
Skye Crescent Post Office and Store
Paisley, Renfrewshire
2021.03 - 2023.06
- Managing and overseeing shop operations, developing a routine for opening and closing, ensuring efficient functioning of the shop, managing the sales floor, and providing maximum profitability.
- Implementing human resource duties including recruiting, hiring, training, and firing, managing schedules, assigning responsibilities, and setting sales quotas and performance management based on metrics.
- Administrating accounting functions, meeting monthly, quarterly, and annual sales and financial targets, managing the budget, and generating payroll by adhering to payroll policy.
- Controlling inventory to ensure sufficient stock, daily and weekly counts rotated and changed by season, shop specials, or sales.
- Enforcing exceptional customer service, setting criteria for staff, establishing security and safety measures, creating emergency and lock down strategies, and ensuring health and safety compliance.
Cyber security analyst
Wipro Technologies Ltd.
Noida, India
2019.12 - 2020.12
- Planning and executing security protocols for computer systems, networks, and servers.
- Safeguards information system assets by identifying and solving potential and actual security problems.
- Protects the system by defining access privileges, control structures, and resources.
- Recognizes problems by identifying abnormalities and reporting violations.
- Implements security improvements by assessing the current situation, evaluating trends, and anticipating requirements.
- Maintains quality service by following organization standards.
- Upgrades system by implementing and maintaining security controls
Administrative assistant
Lakshay Steel Pvt Ltd.
Delhi, India
2017.03 - 2019.11
- Dealt with routine inquiries at reception or by telephone and referred more complex matters to appropriate members of staff.
- Kept and maintained anaccurate filing system for thepreservation of office information.
- Provided printing, photocopying scanning support to colleagues.
- Received, sorted, and distributed incoming mail.
Computer teacher
Alisha Institute
Delhi, India
2017.08 - 2018.02
- Petitioned school administration for updated software to equip learners with thelatest computer skills.
- Researched and selected hardware, software, and peripheral equipment to support department needs.
- Backed up all classroom work for easy retrieval in case of accidental deletion.
- Provided appropriate resources and learning materials to promote student comprehension.
Education
Master of Science - Cyber Security
Robert Gordon University
2020.09 - 2022.01
Master of Arts - Computer Application
Management Education and Research Institute
Delhi, india 2014.06 - 2017.06
Bachelor of Arts - Computer Application
Trinity Institute of Higher Education
Delhi, India 2011.05 - 2014.04
Senior Secondary School - Commerce
Kendriya Vidyalaya
Delhi, India 2010.05 - 2011.03
Skills
- Communication
- Teamwork and Leadership
- Retail staff training and development
- Prompt stock ordering
- MS Office
- Sales monitoring
- Retail staff recruitment
- Personnel training and development
- Rota coordination
Languages
English
Fluent
Hindi
Fluent
Punjabi
Fluent
French
Beginner
Timeline
Retail store supervisor & Post Office Assistant
Parks Main Post Office and Shops
2023.07 - Current
Retail store assistant | Post Office Assistance
Skye Crescent Post Office and Store
2021.03 - 2023.06
Master of Science - Cyber Security
Robert Gordon University
2020.09 - 2022.01
Cyber security analyst
Wipro Technologies Ltd.
2019.12 - 2020.12
Computer teacher
Alisha Institute
2017.08 - 2018.02
Administrative assistant
Lakshay Steel Pvt Ltd.
2017.03 - 2019.11
Master of Arts - Computer Application
Management Education and Research Institute
2014.06 - 2017.06
Bachelor of Arts - Computer Application
Trinity Institute of Higher Education
2011.05 - 2014.04
Senior Secondary School - Commerce
Kendriya Vidyalaya
2010.05 - 2011.03