ADITHYA PRAKASH
Stoke-on-Trent
Summary
Reliable and motivated 18-year-old A-level student with strong experience in customer service, retail operations and working in busy environments. Confident communicating with a wide range of people and experienced in handling responsibilities independently. Currently studying Biology, Chemistry and Business at St Joseph's College, with a long-term aspiration to study Medicine at university. Looking for a part-time opportunity to continue developing professional skills while saving towards university.
Overview
2
2
years of professional experience
Work history
Post Office Assistant / Retail Assistant
Bucknall Post office
2024.01 - 2026.01
- Provide professional customer service in a busy retail environment.
- Independently manage the shop floor, including opening and closing procedures.
- Process postal services, payments, deposits and withdrawals accurately.
- Handle cash management, including counting money and completing end-of-day checks.
- Maintain shop presentation by organising shelves, restocking items and ensuring a clean environment.
- Support customers with different needs, including patiently assisting elderly customers with communication difficulties and explaining services clearly.
- Resolve customer queries calmly while maintaining a positive experience.
Education
A Levels - Biology, Chemistry, Business
St Joseph's College
Skills
- Customer Service: Experienced in creating positive customer interactions by listening carefully, understanding customer needs and providing helpful solutions Confident supporting customers of different ages and backgrounds
- Communication Skills: Fluent in English, Tamil and Hindi, with the ability to read and write in English, Tamil and Arabic Able to communicate clearly and patiently, especially when supporting customers who may require extra assistance
- Responsibility & Independence: Trusted to independently manage daily operations within a retail environment, including opening and closing procedures, handling money and maintaining standards
- Cash Handling & Accuracy: Experienced in processing transactions, balancing cash, completing deposits/withdrawals and maintaining accuracy when handling payments
- Teamwork & Leadership: Works effectively as part of a team while also confident taking responsibility independently Developed leadership skills through sport, volunteering and workplace experience
- Organisation & Time Management: Able to balance A-level studies, employment, volunteering and competitive sport commitments through strong planning and discipline
LANGUAGES
English – Fluent (spoken, written & reading)
Tamil – Fluent (spoken, written & reading)
Hindi – Fluent (spoken)
Arabic – Reading & writing
Accomplishments
- National-Level Kabaddi Player: Compete at a high level within Kabaddi, developing discipline, teamwork, resilience and competitive mindset.
- District-Level Cricket Player: Represented cricket at district level, demonstrating commitment, communication and teamwork.
- Swimming Achievements: Awarded 2 Gold medals, 1 Silver medal and 1 Bronze medal in school-level swimming competitions.
- Athletics: Competed in shot put, developing strength, consistency and determination.
Volunteering – HSS UK Charity
HSS UK Charity, Supported community initiatives and developed communication skills through helping others.
Care Home Work Experience – MHA
MHA, Gained insight into working with people, responsibility and providing support in a care environment.
Fitness & Personal Development
Regular gym training for 2+ years, demonstrating consistency, discipline and commitment.
AVAILABILITY
- Weekdays: 4pm onwards until closing
- Friday: Available evenings/overnight
- Weekends: Fully available (daytime and overnight)
- Available during bank holidays, Christmas and Easter periods.
Timeline
Post Office Assistant / Retail Assistant
Bucknall Post office
2024.01 - 2026.01
A Levels - Biology, Chemistry, Business
St Joseph's College