Aliem Murad
.
Summary
Having tutored during my time at sixth form, I have had an interest to work in the sector of education. The duties of this role intrigues me and I am eager to ensure the correct procedures are carried out during examinations. I firmly believe that with the provided training that I will be able to complete my expected duties to the best of my ability, and be able to quickly grasp unfamiliar concepts. I also believe that my motivation will allow me to further develop my current skill set as well as develop new skills needed to work as a exam invigilator.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Customer Assistant
VUE
10.2024 - Current
- Handled cash transactions accurately while adhering to company security protocols.
- Communicated effectively with customers to address inquiries about products, services, or store policies.
- Supported promotional events by setting up displays and engaging customers in product demonstrations.
Wait Staff Member
Indian Blues
07.2022 - Current
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
Customer Service Advisor
Interaction Recruitment
09.2024 - 10.2024
- Responded to customer needs through competent customer service and prompt problem-solving.
- Improved first-call resolution rates by providing accurate information and effective problem-solving skills.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Team Member
Marks and Spencer
11.2023 - 01.2024
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Ensured store presentation met company standards by arranging displays attractively and keeping shelves wellstocked.
Education
A - Level - Biology
Longley Park Sixth Form
04.2001 -
A - Level - Psychology
Longley Park Sixth Form
04.2001 -
A - Level - Chemistry
Longley Park Sixth Form
04.2001 -
GCSE - Mathematics
Hinde House Secondary School
04.2001 -
GCSE - English Language
Hinde House Secondary School
04.2001 -
GCSE - English Literature
Hinde House Secondary School
04.2001 -
GCSE - Geography
Hinde House Secondary School
04.2001 -
GCSE - Biology
Hinde House Secondary School
04.2001 -
GCSE - Chemistry
Hinde House Secondary School
04.2001 -
GCSE - Spanish
Hinde House Secondary School
04.2001 -
GCSE - Art
Hinde House Secondary School
04.2001 -
Cambridge National - Sport Science
Hinde House Secondary School
04.2001 -
GCSE - Physics
Hinde House Secondary School
04.2001 -
Skills
Teamwork
Punctuality
Working independently
Time management
Taking Initiative
Work under pressure
Work at a pace
Adapt to changing environments
Timeline
Customer Assistant
VUE
10.2024 - Current
Customer Service Advisor
Interaction Recruitment
09.2024 - 10.2024
Team Member
Marks and Spencer
11.2023 - 01.2024
Wait Staff Member
Indian Blues
07.2022 - Current
A - Level - Biology
Longley Park Sixth Form
04.2001 -
A - Level - Psychology
Longley Park Sixth Form
04.2001 -
A - Level - Chemistry
Longley Park Sixth Form
04.2001 -
GCSE - Mathematics
Hinde House Secondary School
04.2001 -
GCSE - English Language
Hinde House Secondary School
04.2001 -
GCSE - English Literature
Hinde House Secondary School
04.2001 -
GCSE - Geography
Hinde House Secondary School
04.2001 -
GCSE - Biology
Hinde House Secondary School
04.2001 -
GCSE - Chemistry
Hinde House Secondary School
04.2001 -
GCSE - Spanish
Hinde House Secondary School
04.2001 -
GCSE - Art
Hinde House Secondary School
04.2001 -
Cambridge National - Sport Science
Hinde House Secondary School
04.2001 -
GCSE - Physics
Hinde House Secondary School
04.2001 -
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