Second-year pharmacy student with valuable experience working in a pharmacy environment, including dispensing, managing tasks under pressure, and assisting patients with care and professionalism. Combined with several years of retail customer service experience, I demonstrate excellent communication skills, accuracy, and strong attention to detail. My university studies and placement have provided me with solid knowledge of medicines, pharmaceutical practice and patient care. I am eager to contribute to a pharmacy team where I can expand my expertise, gain further practical experience, and deepen my knowledge to support my future career in the field.
As a Sales Assistant at Marks & Spencer, I provided excellent customer service by engaging with shoppers, offering product advice, and supporting sales through strong product knowledge and awareness of promotions. I maintained high store standards, operated tills efficiently, and worked collaboratively to meet targets. I embraced new ways of working with a positive attitude and followed all health and safety procedures.
As part of my first-year university placement in Pharmacy, I worked as a Pharmacy Dispenser, supporting the safe and accurate preparation of prescriptions under the supervision of a registered pharmacist. I developed strong attention to detail, maintained patient confidentiality, and followed all legal and ethical guidelines. This role enhanced my communication skills through patient interactions and teamwork, and deepened my understanding of pharmacy operations, stock management, and the importance of accuracy in dispensing medication
As a Pharmacy Dispensing Assistant, I supported pharmacists in preparing and dispensing prescriptions accurately while maintaining strict adherence to confidentiality and safety standards. I provided excellent customer service, offered advice on over-the-counter medications, and ensured stock was managed efficiently. My role required strong attention to detail, accuracy, and communication skills in a fast-paced, regulated environment.
As a Customer Assistant at Lush Cosmetics, I provided personalised, ethical customer service by using in-depth product knowledge and engaging demonstrations to connect with customers. I supported in-store events, maintained high visual merchandising standards, and promoted products creatively to drive sales. Working in a positive, inclusive team environment, I helped manage stock efficiently, minimise waste, and ensure smooth day-to-day operations. My role also strengthened my ability to communicate effectively with both customers and colleagues, contributing to an exceptional and memorable shopping experience.
I volunteered in a charity shop for 2 years, showing dedication and teamwork while helping raise funds for children in need. I developed strong communication and listening skills, learned to empathise with customers, and handled issues calmly under pressure. This experience also improved my problem-solving and collaboration abilities in a fast-paced environment.
Communication skills
Interpersonal skills
Teamwork
Patience and resilience
Attention to detail
Sales and product knowledge
Time management and organisation
Problem-solving skills
Easily adaptable to new environments
Fast-learner