Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rowan Le Grice

Newton Abbot,Devon

Summary

Skilled Waiter adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies, as well as handling customer issues. Analytical problem-solver adept at managing time and preparing for future guests with efficient side work. Energetic and outgoing professional with dedication to positive guest relations. Passionate about securing new, challenging position within fast-paced restaurant or bar. High-volume dining, customer service and cash-handling background. Multi-talented Waiter knowledgeable about food safety operations, best practices and compliance requirements. Able to easily work with small groups and large parties alike. Looking to take on demanding role with room for advancement. Customer-focused bar professional with conversational skills, drinks knowledge and dedication to guest safety. History of keeping bar profitable and fun place for customers.

Overview

2
2
years of professional experience
6
6
years of post-secondary education

Work History

Waiter Bartender

Warren House Inn
Moretonhampstead, Devon
06.2021 - Current
  • Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
  • Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
  • Neatly set tables before guests' arrival, preparing and setting cutlery and refilling condiments.
  • Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
  • Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
  • Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
  • Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.

Education

A-Levels - Business, biology, media studies

Okehampton College
Okehampton
09.2021 - 06.2023

GCSEs -

Okehampton College
Okehampton
09.2016 - 06.2021

Skills

  • Bar cleaning and maintenance
  • Verbal communication
  • Beer, wine and cocktail service
  • Strong communication
  • Problem solving
  • Food service
  • Manual labour
  • Animal husbandry


Languages

English
Native

Timeline

A-Levels - Business, biology, media studies

Okehampton College
09.2021 - 06.2023

Waiter Bartender

Warren House Inn
06.2021 - Current

GCSEs -

Okehampton College
09.2016 - 06.2021
Rowan Le Grice