Alfie Gooch
Stevenage
Summary
Target-driven individual with a record of academic success, eager to add value to quality-focused team .Always willing to learn more and put in maximum effort to help achieve targets and ambitions . Looking for a role that provides opportunity for responsibility as well as new experiences. Strong ability in customer service and working in a team to deliver excellent experience to customers. Keen passion in IT and computer and always looking to expand my knowledge.
Overview
1
1
year of professional experience
Work History
Customer Service Assistant
Marks And Spencer
05.2022 - Current
- Trained new associates on cash register operations, advising on appropriate handling of customer sales, refunds and cashing up.
- Maintained spotlessly clean sales floors, organising merchandise for visually-appealing displays.
- Maintained customer happiness with forward-thinking strategies focused on addressing needs and resolving concerns.
- Assisted customers with varying questions using product knowledge and service expertise.
- Answered customer telephone calls promptly and improved on-hold wait times.
Education
GCSE -
The Thomas Alleyne School
Stevenage05.2021
Skills
- Time management
- Patient
- Hardworking and motivated
- Polite and friendly
Hobbies
- Gaming
- Fishing
Timeline
Customer Service Assistant
Marks And Spencer
05.2022 - Current
GCSE -
The Thomas Alleyne School
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