Alexandria Ofori
London,United Kingdom
Summary
Compassionate and reliable Support Worker with experience supporting children, young people and vulnerable families within residential and community settings. Skilled in delivering person-centred support, safeguarding, support planning, risk assessment and promoting independence and wellbeing. Experienced working with individuals with behavioural, emotional and mental health needs while collaborating with multidisciplinary professionals to achieve positive outcomes. Strong communication, record keeping and organisational skills with the ability to work effectively in fast-paced environments.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Family Support Worker
Chariteens Residential Family Centre
London
2024.03 - 2026.05
- Provide emotional and practical support to children, young people and families within a residential setting.
- Carry out person-centred support planning and contribute to assessments and reviews based on individual needs.
- Support individuals with behavioural, emotional and mental health needs while promoting independence and wellbeing.
- Work collaboratively with teachers, therapists, counsellors and social care professionals to ensure coordinated support.
- Maintain accurate case notes, safeguarding records and incident reports in line with organisational procedures.
- Deliver key work sessions and support positive behaviour management strategies.
- Support families with budgeting, daily living skills and accessing appropriate community services.
- Respond calmly and professionally to safeguarding concerns and crisis situations.
- Administer medication and provide first aid when required.
- Promote social inclusion, confidence and communication through structured activities.
Operations Manager
Francis Sir Tee Enterprise
Kumasi, Ghana
2021.01 - 2024.01
- Managed operational responsibilities within a fast-paced environment while maintaining high standards of organisation and service delivery.
- Led and supervised staff teams and supported performance improvement.
- Prepared reports, maintained records and managed administrative systems accurately.
- Delivered staff training and supported workplace development initiatives.
- Managed competing priorities effectively and resolved issues professionally.
Education
NVQ Level 3 - Children and Young People
LIMMS Academy
United Kingdom 2024.03 - 2024.09
Bachelor of Business Administration - Accounting
Christian Service University College
Ghana 2016.01 - 2020.01
West African Senior Secondary Certificate Examinat - Accounting
Asare Bediao Senior High School
Ghana 2012.09 - 2015.05
Skills
- Person-Centred Support and Care Planning
- Safeguarding Children and Vulnerable Adults
- Mental Health and Learning Disabilities Support
- Support Planning, Reviews and Risk Assessment
- Case Recording and Report Writing
- Behavioural and Emotional Support
- Multi-Agency Working
- Communication and Relationship Building
- Crisis Intervention and Conflict Management
- Medication Administration and First Aid
- ICT and Administrative Skills
- Promoting Independence and Wellbeing
Certification
- Level 3 Certificate in Children and Young People
- Care Certificate
- Safeguarding Children and Adults
- Mental Health Awareness
- Fire Safety
- Medication Training
- Sudden Infant Death Syndrome Training
- Equality, Diversity and Inclusion
- Professional Boundaries
- Substance Misuse Awareness
- Behaviour That Challenges
- Health and Safety
- First Aid
REFERENCES
Available upon request.
ADDITIONAL INFORMATION
- Experience supporting individuals from diverse cultural and social backgrounds.
- Good understanding of strengths-based and person-centred approaches.
- Able to work independently and collaboratively within multidisciplinary teams.
- Committed to safeguarding, equality and improving outcomes for vulnerable individuals.
Timeline
NVQ Level 3 - Children and Young People
LIMMS Academy
2024.03 - 2024.09
Family Support Worker
Chariteens Residential Family Centre
2024.03 - 2026.05
Operations Manager
Francis Sir Tee Enterprise
2021.01 - 2024.01
Bachelor of Business Administration - Accounting
Christian Service University College
2016.01 - 2020.01
West African Senior Secondary Certificate Examinat - Accounting
Asare Bediao Senior High School
2012.09 - 2015.05