Summary
Overview
Work history
Education
Skills
Languages
Certification
Accomplishments
Affiliations
Chess Club
References
Timeline
Generic

Alexander Gauld

London,Greater London

Summary

Confident Sales Assistant providing excellent customer service thanks to 2+ years of experience in retail work. Experienced in sales of clothes, shoes, jewelry, and homeware, and providing accuracy and efficiency in day-to-day store tasks. Passionate and adaptable individual based on customer needs. A team worker, helping other staff members when necessary, and ensuring the entire shop is pristine.

Overview

2
2
years of professional experience
1
1
Certification

Work history

General Sales Assistant

Matalan
Enfield, Greater London
07.2023 - Current
  • Processed refunds and exchanges with efficiency and care, maintaining high level of service quality and increasing customer satisfaction.
  • Maintained a clean and organised sales floor to improve shopping experience.
  • Enhanced customer satisfaction by providing excellent product knowledge and recommendations.
  • Managed customer queues efficiently during peak hours, reducing waiting time for customers.
  • Participated in regular staff meetings for better team collaboration and communication.
  • Built strong relationships with customers, fostering brand loyalty.
  • Explained establishment policies to customers and offered advice in challenging situations.

Tutor

Self-Employed
London, Greater London
09.2023 - 07.2025
  • Encouraged my students to highlight topics they particularly struggled with.
  • Created specialised tasks for homework tailored to my students' individual needs.
  • Asked students to explain their thought process so I could better understand where their weaknesses were.
  • Listened to student feedback on my tutoring sessions, allowing me to improve them over time.
  • Decomposed challenging topics into more manageable chunks, allowing for enhanced understanding.
  • Promoted a positive and fun learning environment with my uplifting attitude to teaching.

Teaching Assistant

Heathcote School and Science College
Chingford, Greater London
08.2024 - 08.2024
  • Assisted struggling students on challenging topics.
  • Led tutor group classes in the mornings with engaging discussions and current affairs conversations.
  • Actively and positively engaged with students to harbour an exciting and uplifting environment.
  • Deconstructed difficult topics into smaller chunks while guiding younger students.
  • Took advice from teachers and actively improved my teaching style throughout.

Education

Bachelor of Science - Mathematics

King's College London
London
09.2025 -

A-Levels - Mathematics, Further Mathematics, Computer Science

Chingford Foundation School
London
09.2023 - 07.2025

GCSEs - Maths, Further Maths, Computer Science, Physics, Chemistry, RS, Biology, Geography, EngLit, EngLan

Chingford Foundation School
London
09.2022 - 07.2023

Skills

  • Customer Communications
  • POS Systems Proficiency
  • Multi-Tasking Capability
  • Adaptability to Different Customer Needs
  • Efficient Stock Replenishment
  • Returns, Faults, and Exchange Processing

Languages

English
Proficient (C2)
German
Elementary

Certification

I am trained in POS system operation and it customer services. I have a certificate of completion for the AMSP problem solving course in 2024.

Accomplishments

    School Captain during Year 11 and Deputy Head Prefect in Year 13.

Affiliations

Interests in Chess, Playing the Piano, Amateur Radio, and Table Tennis.

Chess Club

 I attend Chingford Chess Club every Monday for practice nights, and play competitively for my club during the league. I am dedicated to my club and we play as a team against other clubs around London. This has developed my critical thinking skills and also my ability to stay committed and be perseverant.

References

References available upon request.

Timeline

Bachelor of Science - Mathematics

King's College London
09.2025 -

Teaching Assistant

Heathcote School and Science College
08.2024 - 08.2024

Tutor

Self-Employed
09.2023 - 07.2025

A-Levels - Mathematics, Further Mathematics, Computer Science

Chingford Foundation School
09.2023 - 07.2025

General Sales Assistant

Matalan
07.2023 - Current

GCSEs - Maths, Further Maths, Computer Science, Physics, Chemistry, RS, Biology, Geography, EngLit, EngLan

Chingford Foundation School
09.2022 - 07.2023

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Alexander Gauld