
Reliable communicator with a track record of providing first-class service to customers and service users. Skilled in managing challenging situations and motivating teams to achieve results in crisis-driven environments. Flexible and adaptable, with a strong focus on meeting deadlines and targets. Dedicated to personal and professional growth through ongoing training and skill enhancement.
Assisted in daily operations by ensuring timely opening of establishment and prompt service to customers.
Supported cash handling processes to uphold accuracy and security.
Maintained cleanliness standards to create a welcoming atmosphere.
Helped coordinate stock replenishment to fulfil customer demand.
Encouraged positive customer interactions to enhance loyalty.
Performed end-of-day lock-up procedures to secure premises.
Oversaw settlement of women and children in refuge while ensuring compliance with all paperwork and procedures.
Collaborated with various stakeholders including police, housing, and health professionals to address residents' needs.
Implemented structured programmes aimed at empowering women and children to effect positive life changes.
Assisted in customer service for food and beverage operations.
Supported cash handling processes to maintain accuracy.
Performed food preparation tasks while using various kitchen equipment.
Monitored compliance with health and hygiene regulations in kitchen, bar, and dining areas.
Showcase Sunderland Echo newspaper alongside a range of products and events to enhance community engagement.
Supported hair stylists and technicians in providing quality colouring and cutting services.
Facilitated practical learning through observation and hands-on practice.
Managed reception duties, including client interactions, appointment scheduling, and phone communications.
Improved customer service skills and cash handling accuracy through diligent financial management.