Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
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Alex Mills

Alex Mills

West Bridgford,Nottinghamshire

Summary

I am a highly motivated and results driven Sales Negotiator in one of the busiest Connells branches in the East Midlands.

I have a proven track record in consistently meeting sales targets. I strive for continuous improvement by liaising closely with the mortgage advisors, valuers and fellow negotiators to see how I can improve my skills further. As a result I am now on a promotion path to Senior Sales Negotiator after only 12 months in the industry.

I have built lasting relationships with my clients and my excellent customer service skills are evidenced in google reviews. Key Achievement: Top Market Appraisal booker in Connells division for April




Overview

4
4
years of professional experience
6
6
years of post-secondary education

Work history

Sales negotiator

Ashley Adams, Connells
Derbyshire, Derby
02.2024 - Current
  • Managing the sale of a property from viewing to completion
  • Achieving personal and branch targets including financial service appointments, Market appraisals, sales etc
  • Being the centre of communication between the client and vendor through sharing of information
  • Seeking timely feedback following property viewings
  • Identifying and maximising business opportunities through proactive approach
  • Working closely with sales progression team, but following up with solicitors and clients directly to assist sales progression team when overloaded
  • Building rapport quickly and strong relationships both internally and externally
  • Chairing morning daily huddle once a week
  • Following up on enquiries via callwell

Bartender

Mamma Liz's
Stamford, Lincolnshire
09.2022 - 01.2024
  • Maintaining knowledge of drink offerings and pricing
  • Keeping aware of menu changes and keeping customers up-to-date
  • Maintaining clean and tidy bar area in line with health and hygiene regulations.
  • Maintaining bar stocks, replenishing as necessary.
  • Changing beer kegs safely and efficiently in line with health and hygiene guidelines.

Front of House

The Blue Bell
Easton on the Hill, Northamptonshire
03.2022 - 01.2024
  • Welcoming customers into the Restaurant, greeting customers warmly and professionally on arrival, promptly directing to allocated tables.
  • Delivering strong and personalised customer service.
  • Serving customers with drinks and building good rapport with customers particularly regulars.
  • Maintaining clean and tidy work areas, creating a welcoming atmosphere for customers.
  • Managing customer-related issues including complaints and resolving any issues proactively
  • Collaborating well with other team members to maximise productivity and efficiency.
  • Supporting with annual Beer Festival behind the bar.

Bar Manager for Nottingham Brewery

Nottingham Robin Hood Beer and Cider Festival
West Bridgford, Nottinghamshire (Trent Bridge Cricket Ground)
10.2023 - 10.2023
  • Managed Bar for Nottingham Brewery at Nottingham Robin Hood Beer and Cider Festival 2023.
  • Supervised Bar Staff
  • Organised entertainment "Knights of Nottingham" and got dressed up and involved.
  • Liaised with Trent Bridge staff re Operational issues (waste, security, health & safety).
  • Learnt knowledge of different beer styles.

Lettings Assistant (Summer Job)

Oak Student Letts
Nottingham
06.2023 - 09.2023
  • Supported Lettings Director with admin support and summer changeover.
  • Helped with check out process of last years students and preparing properties for incoming tenants.
  • Co-ordinated work required to get properties ready for next academic year.
  • Cleaned some student properties due to staff shortage.

Front of House Waitress

The Woolpack Inn
Islip, Northamptonshire
03.2021 - 01.2022
  • Served customers with meals and drinks in a warm and professional manner.
  • Assisted customers with menu, offering knowledge of current special dishes and personal recommendations to build rapport.
  • Processed both cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
  • Arranged tables to optimise use of space and acquire appropriate atmosphere.
  • Resolved customer complaints.
  • Communicated with kitchen and bar staff to achieve smooth running of service.
  • Cleaned bar and dining area to maintain hygiene and timely turnaround of tables.

Education

Volunteering

GCSEs -

Prince William School
Oundle, NTH
09.2016 - 05.2022

Skills

  • Excellent sales and negotiating skills with a strong drive to succeed
  • Excellent communication skills and relationship building
  • Outstanding customer service skills
  • Attention to detail
  • Calm under pressure and adapt well to change
  • Work well on own initiative and also strong team player
  • Proactive
  • Good telephone manner and positive attitude
  • Good multi-tasker
  • Organised and Reliable

Affiliations

  • Hiking
  • Cooking
  • Travel

References

References available upon request.

Timeline

Sales negotiator

Ashley Adams, Connells
02.2024 - Current

Bar Manager for Nottingham Brewery

Nottingham Robin Hood Beer and Cider Festival
10.2023 - 10.2023

Lettings Assistant (Summer Job)

Oak Student Letts
06.2023 - 09.2023

Bartender

Mamma Liz's
09.2022 - 01.2024

Front of House

The Blue Bell
03.2022 - 01.2024

Front of House Waitress

The Woolpack Inn
03.2021 - 01.2022

GCSEs -

Prince William School
09.2016 - 05.2022

Volunteering

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