LISA MATHIAS

Ambitious, results focused individual with over 10 successful years in sales and customer care, most recently within the property market, prior to that within the financial services sector, with all of my transferrable skills I will be an asset to your team. Born and bred in Pembrokeshire and surrounding counties I have a wealth of knowledge of the area and have built many relationships over the years which definitely could be a great advantage.

Main duties carried out in my current role as a sales negotiator for Chandler Rogers Estate Agent in Tenby include property put on's, writing property descriptions, taking and editing photos and creating floor plans, negotiating and closing sales for clients, accompanying clients on viewings and actively selling the property, overcoming objections and advising clients how to best present the property.

Prior to my current role I worked for Purplebricks covering Pembrokeshire and Carmarthenshire. Similar duties as my current role as but I was required to work from home. This demanded technical and soft skills such as excellent time management, organisational and communication competencies. It was extremely important to keep myself motivated along with being competent on the software used, all training was done over teams. I proved to be very successful in this role and was competent working alone, although am equally happy working as part of a team.

The most important part of the role was being required to upsell additional products and self generate leads such as booking in valuations and converting to publications. Upselling mortgage products, surveys and conveyancing. Keeping clients updated, conducting market reviews and liaising with all parties including solicitors to chase for completion was all in a days work.

Various managerial tasks were fulfilled whilst being employed with Admiral Insurance as a Sales assistant manager for Home & Car insurance. I love to work closely with people, help and advise them, but most of all I do it for the buzz and gratification I get for doing a great job. This specific role required me to actively drive performance on my team, whilst at the same time maintaining my own performance again proving excellent time management skills.

Thriving off fast paced environments, I'm extremely competitive and this gives me drive to do my best at all times. I get a great feeling of satisfaction knowing I have completed the job to the highest standard.

An experienced property agent with knack for closing deals and a flare for travel and people! I enjoy building lasting client relationships and strive to increase client satisfaction by providing tailored property solutions and proactive market insights.

I'm ready for the next chapter, a new role where the skills and experience I have gained over the years will be put to good use. Working in a job I am passionate about in a sector I am passionate about, which gives me the opportunity to create my own success is really important. I will also add that I strive to succeed in every role I have been given, and progression within the business, if I succeed will be of great interest. It would be an honour to be given the chance to hear back from you and get to the next stage of the process.

Promotions:

• Being promoted to Senior executive within two years of service with Admiral (2013).
• Seconded Team Manager position for 6 months (2014)

Project Development:

• Being a part of the first sales team to launch the Admiral home insurance product and making it a success (2012).
• Being one of the first sales teams to be multi skilled in both Motor and household products (2015).
• Selected to be on the training team to up skill New Business agents on a new sales system (2015).
• Handpicked to join the Admiral Insurance New Products team as a community manager focusing on sales and queries through social media platforms.
• (2017) Creative Problem Solving: Resolved product issue through consumer and system testing as part of the New Products Team and launch of firstcarquote Insurance.
• Being employed by AON to be a part of the 2nd intake of insurance executives for the Cardiff office. This was very exciting to be a part of due to the scale of the business and I will be sad to leave.

Awards: , Senior of the year in 2013 and 2014 and numerous Senior of the month Awards.

Sanctions: Being awarded the highest underwriting levels in sales for both Motor and Household.

Available on request.